Director, Generative Artificial Intelligence

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Take your career to a new level by joining the Data and Analytics Centre of Excellence (DACoE), whose mission is to drive top-tier growth, profit, and customer experience in Canadian Personal & Business Banking through data and analytics. We transform information into insight, arm partners with facts, and drive the business forward.

The Director, P&BB Generative Artificial Intelligence is responsible for advancing Generative AI within P&BB by driving the implementation of high‑value use cases, contributing to AI strategy development, and leading first‑line AI risk management. The Director oversees the design, build, deployment, and ongoing optimization of Generative AI solutions that improve customer and employee experiences, unlock operational efficiencies, and support revenue growth.

In this role, you will lead and staff a specialized Generative AI team and work closely with partners across P&BB, Technology, Governance, and external vendors to ensure GenAI solutions are scalable, aligned to business needs, and developed responsibly. You will maintain oversight of all Generative AI initiatives in P&BB – regardless of whether they are developed internally or through vendor partnerships – providing architectural guidance, implementation leadership, and governance support throughout the lifecycle.

Uses advanced analytical algorithms and technologies (e.g. machine learning, deep learning, artificial intelligence) to mine and analyze large sets of structured and unstructured data to obtain insights. Designs and constructs new processes for modeling data. Develops predictive models and leverages big data technology to design solutions that deliver smarter business decisions, improve customer experience, and drive productivity. Collaborates with other data and analytics professionals and teams to optimize, refine and scale analysis into mature analytics solutions.

• Plays an active role in the futuristic display of data, and advancement of innovative data strategies to understand consumer trends and address business problems.
• Uses data mining and extracting usable data from valuable data sources to assess feasibility of AI/ML solutions for improved processing and usage of organization data.
• Conducts large-scale analysis of information to discover patterns and trends by combining different modules and algorithms.
• Uses analysis to provide recommendations and advice for business leaders to maintain to maintain market competitiveness.
• Develops prediction systems and machine learning algorithms. Investigates additional technologies and tools for developing innovative data solutions for business stakeholders.
• Collaborate together with the product team and partners to understand and provide data-driven decision making, business planning and future roadmap.
• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
• Influences how teams/groups work together.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
• Communicates abstract concepts in simple terms.
• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
• Anticipates trends and responds by…