Marketing Supervisor, Digital Marketing & Campaigns

overview

canadian hearing services (chs) is seeking a motivated and hands-on marketing supervisor, digital marketing & campaigns to help bring our mission to life through impactful, multi-channel marketing.

in this role, you’ll plan, coordinate, and execute marketing campaigns that build awareness and drive engagement across chs’s core services including hearing clinics, asl education, interpreting services, and accessibility products.

you’ll work across paid media, email, and web platforms, collaborating with internal teams and creative partners to deliver campaigns that drive measurable results and help make canada a more inclusive and accessible place for deaf and hard of hearing individuals.

• integrated campaigns
• coordinate and execute digital marketing campaigns for both b2c and b2b audiences.
• support the development of campaign briefs, messaging, and creative assets.
• maintain campaign calendars and timelines, track budgets and performance.
• monitor kpis and flag optimization opportunities.

• digital marketing & optimization
• manage paid digital campaigns (google ads, meta, linkedin) and monitor performance.
• update and optimize  and campaign landing pages to improve visibility and conversion.
• support seo and analytics initiatives in collaboration with vendors.
• participate in a/b testing and campaign performance reviews.

• crm & email marketing
• build and deploy campaigns using microsoft dynamics 365 customer insights.
• manage segmentation, automations, and engagement tracking.
• ensure casl compliance across all communications.

• analytics & reporting
• compile dashboards and campaign performance reports.
• analyze data to identify trends and opportunities for optimization.
• share insights and recommendations with internal stakeholders.
• work with brand & communications, service teams, and it to align messaging and timelines.
• coordinate deliverables with agency and vendor partners to ensure quality and timeliness.
• support continuous improvement of marketing workflows and campaign delivery.

• 3–5 years’ experience executing digital campaigns across paid, email, and web channels.
• skilled in google ads, meta ads manager, linkedin ads, and crm/automation tools (dynamics 365 or similar).
• familiar with google analytics 4, tag manager, and cms tools (drupal or similar).
• strong communicator with exceptional attention to detail and deadlines.
• curious, data-driven, and eager to learn new tools and techniques.

• be part of a national leader in accessibility and inclusion with more than 85 years of impact.
• gain hands-on experience across multiple marketing disciplines.
• work with purpose — every campaign helps create a barrier-free canada.

salary range: $65,000–$69,000 per year

this position is for an existing vacancy.

chs is the industry-leading provider of services and products that enable deaf and hard of hearing canadians to overcome barriers. We are the largest organization of our kind in north america and, in 2021, achieved accreditation with exemplary standing from accreditation canada, making chs the first national organization serving deaf and hard of hearing canadians to earn this distinction.

chs requires candidates to be legally eligible to work in canada. (proof of eligibility will be required if a contingent offer is made.)

as per the collective agreement, internal candidates will be considered first. External candidates will be contacted if selected for an interview.

in accordance with the accessibility for ontarians with disabilities act (aoda), chs will provide accommodation, accessible formats, and communication supports for the interview upon request.

canadian hearing services is an equal opportunity employer and supports an affirmative action hiring process for deaf and hard of hearing applicants.