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Manager, Data Operations - Information Management Group

Job in Toronto, Ontario, C6A, Canada
Listing for: CAMH
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    Data Engineer, Data Warehousing
Job Description & How to Apply Below

Overview

CAMH is guided by its core values of Courage, Respect and Excellence and is implementing its Strategic Plan, Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is on a mission to change the way society thinks about and responds to mental illness, aiming to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental Health is Health.

To learn more about CAMH, please visit their website at:  To view the Land Acknowledgment, please . Reporting to the Director, Data and Reporting, the full-time, permanent Manager, Data Operations is accountable for the development of technology and processes for CAMH data and visualization architecture, including the Enterprise Data Warehouse, Research Data Warehouse, Machine Learning Operations infrastructure and Visualization/Dashboard systems, as well as integration between these technologies and other related reporting applications.

Responsibilities

In this capacity, the Manager Data Operations leads a dedicated team of designated ETL Developers, OLAP developers and SSRS report developers in the designing, modeling, developing and implementing data warehouses, and the integrated SharePoint Portal components. The Manager Data Operations is also accountable for the maintenance and enhancement of the HSP
360 Data Warehouse Model, in collaboration with Business Stakeholders.

Key Accountabilities

  • Leads Data Operations / System Architecture
  • Provide technical direction for the design, enhancement and deployment of data warehouse technologies
  • Develop and implement scalable modern data architecture aligned with state-of-the art design principles
  • Establish quality control and data standards to ensure data are Findable, Accessible, Interoperable, and Reproducible
  • Support data governance principles and best-practices through technologies, processes and systems design.
  • Oversee the design, development, testing, and optimization of SSIS ETL solutions, including ETL, workflow processes, data transformations, data cleansing, and SSAS and SSRS components
  • Align and support ongoing maintenance of the Enterprise Reporting security layer
  • Oversees/coordinates data warehouse related tasks, including data acquisition and data-mart/data-cut production
  • Support the integration of new data sources and coordinate alignment with standard data models
  • Coordinate upgrades and system improvements, including those as a result of system upgrades and data sources changes including, iCare/CERNER, Lawson and HSP
    360
  • Develop Machine Learning Operations infrastructure and integration with data systems

Leads Enterprise Data Team

  • Leads a technical team to:
  • Maintain data Models, database designs, data flow and entity relationship diagrams, as well as all installation and configuration documentation
  • Support the design, development and implementation of all aspects of technical solutions including
    • Infrastructure configuration to ensure optimal performance (including the configuration between SQL Server and SharePoint)
    • Analysis, assessment, and interpretation of databases for OLAP and ETL design
    • Development of data models, including database design, relational integrity constraints, OLAP, cubes, normalization and denormalization
    • Design and development of the meta data dictionary layer
    • Design and development of data marts (including star schema and snowflake schema)
    • Design and development of SSRS reporting environments

The managerial accountabilities of this position include leading, managing, monitoring and evaluating ETL Developers, OLAP developers and SSRS developers performance; assigning work and managing the technical Developer(s); mentors, coaches, and trains direct reports, team development; fosters a healthy work environment model and promotes CAMH values. In this role you will be responsible for providing leadership; managing human resources, including recruitment and performance management.

You will be responsible for providing leadership in team planning, development, implementation, and evaluation. You will support a healthy workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. This position is based at 1001 Queen Street West.

Job Requirements

You will possess a Bachelor’s degree in Computer Science or equivalent degree/experience. You will have 5+ years of experience with Data Warehousing, demonstrated experience leading Data Warehousing Development resources / teams, demonstrated experience leading all technical aspects of Data Warehousing Solutions, online analytical processing (OLAP), ability to work jointly with the business users to understand operational/client business processes and analytical reporting needs, proven trouble shooting/debugging skills with ability to isolate/resolve problems, good working knowledge of a variety of Data Warehouse development methodologies.

  • Understanding of graph database…
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