Services Project Manager

Posted Monday, December 15, 2025 at 5:00 AM | Expires Monday, February 16, 2026 at 4:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better ™ - Reflects our commitment to employees, customers, partners and communities globally.

Join the award-winning Dayforce HCM team. Work with the latest technologies on a world-leading development team transforming human capital management with a single, end-to-end, SaaS application. We are streamlining and accelerating processes, improving accuracy, enhancing efficiencies and driving business results. If you want to be part of a team where innovation fuels your world and career growth is abundant, choose Dayforce.

The Project Manager is responsible for the end-to-end delivery of Dayforce HCM implementation projects across multiple countries in the Asia region. This role oversees the planning, execution, monitoring, and completion of projects within defined timelines, scope, and budget, while ensuring alignment with organizational standards and customer expectations.

The ideal candidate will demonstrate strong project management discipline, cross-functional coordination capability, and the ability to operate effectively in a dynamic, multi-country environment. A PMP or equivalent project management certification is considered an advantage.

• Manage full project lifecycle from Kick-off through Go-Live and Hypercare, ensuring adherence to delivery methodology and GPMO governance frameworks.
• Develop and maintain project schedules, work plans, RAID logs, communication plans, and status reporting in accordance with PMO guidelines.
• Ensure project milestones, deliverables, and acceptance criteria are clearly defined, documented, and achieved.
• Oversee project financials including effort tracking, scope management, change control, and forecast accuracy.

• Serve as the primary project liaison with customer stakeholders across multiple Asian countries.
• Facilitate steering committee meetings, project reviews, and cross-functional coordination sessions.
• Manage customer expectations and ensure timely communication of project progress, issues, and decisions.
• Build and maintain strong client relationships to support customer satisfaction and successful adoption of Dayforce solutions.

• Lead cross-functional delivery teams comprising Solutions Consultants, Implementation Consultants, COE specialists, Product, Support, and Ops Managed groups.
• Coordinate resource planning and assist in the identification of required skills, competencies, and staffing needs.
• Ensure clarity of roles and responsibilities and foster a collaborative working environment among internal and external stakeholders.

• Proactively identify risks and issues; develop mitigation and resolution plans in alignment with PMO requirements.
• Escalate critical items promptly to leadership and address dependencies impacting project timelines or quality.
• Manage scope changes through formal change request processes and assess impact on timelines and financials.

• Ensure project documentation, testing cycles, configurations, and cutover activities meet internal quality standards and regional statutory requirements.
• Coordinate UAT planning, parallel payroll runs, data validation activities, and readiness assessments.
• Collaborate with COE and CQM teams to uphold quality assurance checkpoints throughout the project lifecycle.

• Support customer readiness activities including training coordination, solution walkthroughs, and transition to Support and Customer Success teams.
• Ensure post-Go-Live stabilization aligns with the…