Director, Product Management, Platform

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, with a brand-new HQ based in Kanata North in Ottawa. As one of Canada’s Top Employers, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

At Kinaxis, we power the world’s supply chains to help preserve the planet’s resources and enrich the human experience. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries, with more than 40,000 users in over 100 countries. We are expanding our team as we continue to innovate and revolutionize how we support our customers.

Ottawa and Toronto, Canada - Hybrid

This is an existing job vacancy.

The Director, Product Management, Platform, as a trusted advisor and unique subject‑matter expert, is responsible for defining and delivering customer‑facing data and platform products, including analytics, data fabric, and data‑driven capabilities. Leading the Platform Product Management team, the Director will work in close partnership with Engineering, Cloud, and Go‑to‑Market teams to deliver solutions that meet strategic organisational needs.

• Own the product vision and roadmap for customer‑facing data and platform products that enable analytics, insights, and AI‑powered experiences.
• Ensure strategic alignment between different product teams, set broad strategic goals, and work closely with executive leadership to meet organisation and customer needs.
• Lead product direction for data‑centric offerings built on modern data platforms and cloud ecosystems, in close collaboration with engineering and platform teams.
• Ensure data products meet enterprise‑grade requirements for scale, security, reliability, and extensibility for customer use.
• Ensure these products effectively support advanced analytics and AI‑driven product capabilities delivered to customers.
• Define how customers consume, integrate, and derive value from data platform capabilities across the product portfolio.
• Develop deep, trusted relationships with stakeholders and customers, providing trusted and sought‑after thought leadership and subject‑matter expertise; gather and analyse feedback from customers and end‑users to identify pain points, feature requests, and areas for improvement.
• Engage with senior leaders, executives, customers, and partners to gather input, manage expectations and ensure alignment.
• Work closely with engineering, design, sales, and marketing teams to build, deliver, and scale customer‑facing data and platform products to ensure successful product development, launch, and adoption.
• Oversee, define and track key performance indicators (KPIs) to measure the success of the product, features, or partner‑developed applications. Use data to drive decision‑making and continuous improvement.
• Effectively communicate Product/Feature status, updates, and risks to technical and non‑technical stakeholders at various levels; keep stakeholders apprised of progress and roadblocks, and proactively identify risk mitigation strategies.
• Address and resolve any issues or obstacles that arise during the product lifecycle. Implement effective solutions to ensure timely delivery and customer satisfaction, and enable and empower team members to do the same.

• Bachelor’s degree in Business, Supply Chain, Engineering, Computer Science, Operations, or related field. MBA or relevant advanced degree is an asset.
• 10+ years of experience as a Product Manager, preferably in a High‑tech, global, SaaS organization, with a focus on a specific industry, technology, or Supply Chain.
• 5+ years of experience leading a team of product managers…