Intermediate Product Designer

Job Summary

Intermediate Product Designer – Kyndryl

• Client: Financial Sector
• Location: Hybrid – Toronto
• Duration: 6‑month contract
• Language: English
• Hours: 37.5 hours per week

Our financial sector clients require the services of Intermediate Product Designers/Consultants to support efforts to digitize and increase operational efficiency of sales and services processes while reducing cost and improving customer experience. The designer excels in design and prototyping and can work with business analysts to turn requirements into reality.

• 5+ years of product design experience (UX/UI) in the FS&I sector.
• Experience with Adobe InDesign, Quadient, Figma & Front‑End Development.
• Accessibility training and/or experience working with accessible design.
• Experience with large‑organization product design, including working across legal, compliance, privacy, fraud, etc., and the ability to engage stakeholders at all levels, garnering feedback and iterating mock‑ups and designs accordingly.
• Ability to execute on visual form standards, create user‑centred frameworks for digital outputs (forms, reports, letters), including dynamic templates and streamlined workflows, ensuring alignment to client design brand standards.
• Ability to understand business requirements as gathered by business analysts and ensure user flow is prioritised and business stakeholders’ needs are met.
• Familiarity with Canadian financial regulations such as OSFI, AML, Bill 64, Bill 96 and experience working on new products such as FHSA (e.g., disclosures/information boxes).
• Financial Services experience, big bank preferred (portfolio showcasing prior work).

• Engage in business and process consulting projects, partnering with stakeholders across the organization to drive transformation and identify areas for workflow optimisation.
• Craft customer‑centric and user‑friendly designs and layouts using Adobe InDesign for a variety of projects, including forms, statements and internal reports.
• Develop interactive prototypes with InVision to test concepts and enhance user experience in digital products.
• Work collaboratively with cross‑functional teams to ensure high‑quality and timely project delivery in an agile fashion.
• Lead workshops and meetings to gather requirements, present insights, and align project goals with business objectives. Serve as a bridge between technical teams and non‑technical stakeholders, simplifying complex ideas into easily understandable terms.

#Ind Kyn

Please note this is a contract position with one of our clients and not a full‑time employment role with Kyndryl Canada.

Mid‑Senior level

Contract

Information Technology

IT Services and IT Consulting