Senior Security Investigator

Help business leaders solve complex business challenges.

Join our team and what we'll accomplish together

The Corporate Investigations Team is one of the most compelling and interesting functions  are dedicated to ensuring the security of our team members, customers, and assets, employing the latest investigative techniques and methods to maintain a best‑in‑class operation. In this role, you will be responsible for investigating complex, high‑impact cases that protect TELUS against a wide scope of threats and breaches.

Success requires active collaboration with core business units to deliver positive outcomes for both our people and our brand.

• Conduct various complex internal and external investigations
• Work with outside agencies such as Law Enforcement, Courts and Legal to bring cases to resolution
• Partner closely with internal stakeholders including People & Culture, Labor Relations, Legal Services and other TELUS Security Teams
• Produce summary investigation reports for distribution to TELUS leaders
• Query and analyze various electronic data sources for case evidence
• Thoroughly build and document cases to support findings and resolutions
• Provide security recommendations and participate in projects for proactive measures
• Evaluate cases for patterns and trends to identify failures in policies, procedures, and/or internal controls
• Provide urgent response for threats toward TELUS assets and personnel
• Lead and conduct investigative interviews

• At least 7 years of experience in an investigative position
• Proficient computer skills, computer application and database query language
• Strong report writing, communications and interviewing skills
• Familiarity with the Criminal and Civil Justice System
• Knowledge of diversity and cultural issues
• Ability to respond to urgent incidents outside regular business hours
• Ability to obtain a Private Investigator License
• Ability to obtain a Government of Canada Security Clearance

• Experience as a court or arbitration witness
• Working knowledge of the Telecommunications or Tech industry
• Familiarity with Digital Forensic concepts, Fraud and Technical investigations

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position’s main responsibilities given its national scope.

Salary Range: $96,000-$144,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn’t match your expectations. We’re open to discussing competitive compensation packages tailored to your experience level and expertise.

Job Type: This is for a current vacancy

We’re a people-focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

We're passionate about driving cyber resilience and rapidly adapting to the evolving cyber threat landscape. If you've ever envisioned what the future of enterprise security looks like, visualized cutting‑edge strategies to better protect emerging technologies (including AI) and enjoy driving programs that reduce cyber risk as part of a highly engaged Canadian cybersecurity team, we want you to be part of the organization that makes it happen.

We are honoured to be recognized

1.4M
Days volunteered in our communities

$1.3
Billion contributed to charitable and community organizations since 2000

15.2
Million customer connections

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.