Digital strategy & execution manager

We are seeking a strategic, analytical, and forward-thinking Digital Strategy & Execution Manager to lead market intelligence, strategic planning, and execution support for Manulife Bank’s digital initiatives. This role is pivotal in shaping our digital competitive positioning, identifying growth opportunities, and enabling data-driven decision-making across the organization. You will work cross-functionally to ensure our digital strategy is informed by market realities and implemented with precision.

• Monitor and analyze market trends, competitor activity, and regulatory changes to inform digital strategy
• Maintain a centralized digital intelligence repository and distribute insights to team members
• Conduct segmentation and benchmarking analyses to identify digital strategic opportunities
• Present scenario analyses and strategic implications to senior leadership

• Build and maintain a digital strategy for the organization
• Assist in annual and multi-year planning cycles by incorporating market feedback and analyzing different scenarios.
• Partner with Product, Digital Delivery, GTM, Sales, Operations, and other team members to prioritize initiatives and align resources with the strategic roadmap.
• Develop ROI, risk, and scalability frameworks to evaluate initiatives

• Act as a strategic partner to executives, translating leadership priorities into operational plans and ensuring alignment across teams.
• Prepare board reports, C-suite briefings, and steering committee updates
• Create decision-support tools and champion knowledge-sharing across teams
• Coordinate post-implementation reviews of major digital initiatives to capture lessons learned and guidelines.

• Minimum of 6+ years of experience in financial services, dedicated to strategy and digital execution roles.
• Experience in digital transformation or market intelligence roles.
• Strong understanding of digital banking, Fin Tech, and competitive dynamics.
• Experience building financial models and business cases.
• Excellent communication and presentation skills, with the ability to create compelling strategic narratives and visual presentations that distill complex insights into clear, executive-ready decks for senior leadership and board audiences.
• Strong analytical skills and comfort with data & analytical tools (Excel, Adobe Analytics, Power
  
  BI dashboards, etc.).
• Experience working cross-functionally in a matrixed environment.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team

#LI-Hybrid

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Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

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