About The Company
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, Met Life, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case.
Backed by Wndr Co, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs lèter and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
AboutThe Role
The Technical Writer produces high‑quality, customer‑facing documentation that supports the successful use of our products and scales with our growing company. You will work closely with product managers, developers, and quality teams to deliver clear, accurate, and user‑focused product documentation for frequent product releases.
Responsibilities- Own and maintain documentation for multiple product areas from planning through release.
- Partner with product managers and engineers to develop an in‑depth understanding of product features, workflows, and technical constraints.
- Write and update release notes, feature documentation, and user guides in support of weekly product releases.
- Ensure documentation is!
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