Join the Enterprise Technology Services Governance & Controls (ETS G&C Team), where you'll help drive a strong risk-aware culture by supporting key governance processes including Information risk assessments, Reportable Events, CAP Management, Exception Requests while demonstrating hands‑on Archer experience to manage technical risks and deliver timely, accurate insights. This role requires technical proficiency, independent execution, and cross‑team collaboration within a supportive, growth‑focused environment that values continuous learning and professional development.
PositionResponsibilities
- Perform information risk assessments in compliance with the global Information Risk Assessment methodology, policies, and standards. Assess new and existing development, testing, deployment, monitoring, and security tools within various areas and business units. In collaboration with developers, engineers, and support teams, implement and automate security controls, including those for cloud architectures and container workloads, into CI/CD pipelines.
- Independently manage the full lifecycle of reportable events, including investigation, customer engagement, and approval in Archer, while ensuring alignment with internal governance processes
- Coordinate exception requests by engaging with requestors to understand the rationale, assess risk impact, validate compensating controls, draft and document exceptions in Archer, and collaborate with Line 2 to seek approval.
- Develop and assist in completing corrective action plans for key controls/measures that cannot be measured or where control deficiencies exist
- Collaborate with multi-functional teams including ETS teams - cloud, architecture, IT Asset Management, Infrastructure, Line 2, and control customers to ensure effective execution of risk processes and alignment with enterprise governance standards
- 3-5 years of experience in technology risk or information security, preferably within a regulated financial environment.
- University degree or equivalent experience in Computer Science, Information Technology, or a related field is preferred.
- Solid grasp of security domains, including risk assessment, incident response, and regulatory standards.
- Knowledge and experience with tools like Archer, Jira, Confluence, Service Now.
- Familiarity with regulatory frameworks such as OSFI’s B-13 (Technology and Cyber Risk Management), NIST standards, and SOC 1/SOC 2 compliance
- Professional certifications such as CISSP, CISA, CRISC, CISM are preferred.
- Strong analytical and communication skills, with the ability to manage customers effectively.
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
- As part of our distributed team, we’ll support you in shaping the future you want to see.
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Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état…
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