Lead Data Support Analyst - and act key liaison business users, data engineering, and reporting teams

Our client is seeking a Lead Data Support Analyst to oversee and actively contribute to the daily support and reliability of our enterprise data and reporting ecosystem. This is a hybrid role that combines hands-on technical troubleshooting with leadership responsibilities.

Permanent position

Location:

Downtown Toronto - 3 days on site

** Initial 2 months will need online availability at 6:00 AM**

5+ years of experience in data analytics, operations, or platform suppor
t, with at least 2 years in a senior or lead role

Proven experience balancing hands-on technical troubleshooting with team leadership and stakeholder communication

Strong knowledge of Snowflake
, SQL
, and modern data architectures

Familiarity with Sigma or other BI/reporting tools (e.g.,
Tableau, Power BI
) and how they interact with backend data platforms

Experience supporting business stakeholders in Wealth, Compliance, Operations, Finance, and Technology

Solid understanding of incident response and root cause analysis, including use of tools like Jira, Confluence, or Service Now

Ability to coach junior analysts, enforce triage processes, and lead with accountability

Experience in financial services (Wealth preferred)