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UI​/UX Manager

Job in Toronto, Ontario, C6A, Canada
Listing for: Aptino, Inc.
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    UI/UX Design, Product Designer, Digital Media / Production, Technical Writer
Salary/Wage Range or Industry Benchmark: 50 CAD Hourly CAD 50.00 HOUR
Job Description & How to Apply Below

Base pay range

CA $50.00/hr - CA $50.00/hr

Talent Acquisition Specialist with in US IT | Sourcing & Hiring

Job Overview

We are looking for an experienced UI/UX Manager – Conversation Design Consultant to lead the design of AI-driven conversational experiences across chat and voice platforms. This role focuses on creating intuitive, human-like, and customer-centric conversational journeys by combining UX design, storytelling, and data-driven insights.

Key Responsibilities
  • Design end-to-end conversational experiences for chatbots and voice bots
  • Create conversation scripts, dialog flows, and bot responses aligned with brand voice
  • Develop user personas, journey maps, and scenario-based conversations
  • Analyze customer interaction patterns to improve engagement and usability
  • Apply UI/UX principles to conversational interfaces across multiple channels
  • Collaborate with Product, Engineering, QA, and Operations teams for delivery
  • Create UX artifacts such as flow diagrams, mockups, and documentation
  • Test and refine conversations based on user feedback and performance insights
Required Qualifications
  • 5+ years of experience in UX design, user research, or customer experience design
  • 2+ years of experience in conversation design, copywriting, linguistic analysis, or content design
  • Strong understanding of chatbots, voice interfaces, and conversational AI platforms
  • Excellent creative writing and storytelling skills
  • Ability to explain design decisions and collaborate with cross-functional teams
Seniority level
  • Mid‑Senior level
Employment type
  • Contract
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting
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