Job Description & How to Apply Below
Location:
Toronto, ON (Onsite)
Duration: 246 Business Days
Technical Expertise & Guidance
Provide systems level technical expertise and collaborate with the rest of IT Operations SMEs responsible for the operations and maintenance of the CCIM managed technology infrastructure, systems, tools, and application environments
Provide options and recommendations for technical solutions
Perform daily systems monitoring and analysis, identify technical impacts of implementing systems changes, and create mitigation strategies that will have the least impact to the stable operations of the production environments
Recommend the selection of tools to assist organizations in delivering their business services
Participate in business process and related systems re‑engineering to understand the impacts of technology on the broader system
Develop business cases as required for the analysis and evaluation of a variety of solution options within the context of operations and any assigned projects
Develop technical systems specifications to support functional specifications in collaboration with business analysts
Perform a variety of data analysis tasks to understand system implications and impacts
Liaise with vendors to support the resolution and implementation of technical fixes as required
Provide support activities and collaboration with other technical stakeholders with varying degrees of technical knowledge and assigned responsibilities
Contribute to the development of systems test strategies and criteria definition in support of issue resolutions
Perform regular configuration maintenance of the various information technology (IT) environments and systems that support the application systems e.g. network, server, testing, QA, and production
Assist in the development of program‑wide technical standards and artifacts
Assist in the design, development and testing of application components, interfaces, and integrations
Document existing system capabilities (user interfaces, functionality, data, and reports) as configured and delivered, and maintain current documentation for all systems procedures, processes, and manuals
Gather appropriate business and technical stakeholder input for design issues and options
Identify opportunities for systems, process automation and operational automations
Undertake the implementation of approved process automation and operational automation
Provide after‑hours support as required
Provide technical expertise and operational advice to management/operations team regarding technical issues and impacts of proposed maintenance activities and enhancements to the infrastructure, databases, network, and applications
Provide guidance to database administrators, network administrators and systems administrators (System Administration /Operation Support Specialists)
Ensure technical environments, implementations are tested for quality assurance
Participates in walkthroughs of functional and technical specifications, business and system requirements
Identifies problems indicated through the testing, the level of risk, priority and, if necessary, escalates unresolved issues, and creates a trouble ticket
Knowledge and experience with various testing tools, functional and non‑functional types of testing, testing methodologies, and knowledge of the latest testing technologies
Knowledge of project management methodology, roles, and accountabilities
Participates in the setup and establishment of the test environment, set up/maintain and administer Virtual Machines
Perform production change activities and validations outside of regular business hours and on weekends as required
Assist the development/technology team with reproducing defects under investigation
Assist with other aspects of the infrastructure and application systems, including
Contribution, collection, and organization of knowledge capital
Building of knowledge bases, and collaboration tools
Project process automation and operational automation
Development and improvement of support processes in collaboration with other team members.
Ensure that changes and testing meet security requirements, as per industry best practices, Ministry…
Position Requirements
10+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×