Job Description & How to Apply Below
AWS Cloud Developer - Amazon Connect, GenAI, Dev Ops
3 days ago Be among the first 25 applicants
Skills Required- Cloud Dev Ops
- Python
- Amazon Web Services (AWS) Cloud Computing
- We are looking for an experienced and high-performing Software Engineer with at least 7 years of software development experience.
- This role will be instrumental in driving innovation, implementing cloud capabilities, and building GenAI solutions across our contact centers in Canada, Asia, and the US.
- The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale, complex software systems.
- Participate in the design, development, and rollout of foundational cloud capabilities, including Amazon Connect and other cloud-based solutions to enhance our contact centers capabilities.
- Collaborate with cross-functional teams to implement key software delivery, cloud, GenAI, and Dev Ops processes.
- Create and maintain technical design artifacts that describe application functionality, solution designs, data models, interfaces, and integrations.
- Use and enhance our Dev Ops practices and tools to enforce software guardrails, increase automation, and help engineers build code faster, at a lower cost, and lower risk.
- Contribute and adopt global software engineering reusable best practice processes.
- Bachelor degree in Computer Sciences or a relevant field.
- 7 years of experience building large-scale, multi-tier distributed software systems.
- Deep expertise in cloud technologies, particularly AWS services.
- Hands‑on expertise with Python, Lambda functions, APIs, Java. Contact Centre experience with hands‑on support and development experience with Amazon Connect (or relevant Cacaos).
- Experience with Dev Ops culture, tools, and best practices (e.g. Bitbucket, Ansible, Jenkins, CDD).
- Strong communication skills, able to articulate complex technical concepts to both technical and non-technical stakeholders.
- Ability to work and collaborate with cross-functional teams across multiple locations.
- Strong problem‑solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives, risks, and benefits.
- Highly Desired:
Ability to obtain a Government of Canada Reliability Status security clearance. - While we’ve outlined specific technical skills, we recognize that great talent comes in many forms. Strong developers who demonstrate exceptional aptitude and a willingness to learn will be considered even if they don’t meet all the listed technical requirements.
- Experience
Required:
10+ years.
- Mid‑Senior level
- Full‑time
- Information Technology
- IT Services and IT Consulting
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