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Application Support Specialist - Junior

Job in Toronto, Ontario, C6A, Canada
Listing for: LanceSoft
Contract position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, IT Consultant, Cloud Computing
Job Description & How to Apply Below

Overview

Role:
Application Support Specialist - Junior

Location:

Toronto, ON(Hybrid)
Duration: 12 Months Contract With possible extension.

General Project Coordination and Communication (30%)
  • Demonstrated experience coordinating projects and leading initiatives with technical and business stakeholders.
  • Demonstrated experience scheduling and facilitating agile / scrum events including but not limited to backlog management, sprint planning, daily stand-ups, sprint reviews and retrospectives.
  • Excellent analytical and problem-solving capabilities, coupled with experience in change planning and implementation.
  • Proficiency in Microsoft Office for process automation, data analysis, and report generation.
Service Management (30%)
  • Expertise in ITIL best practices for Service Management (Incident, Problem, Change, and Configuration Management).
  • 2+ years of experience managing the full lifecycle of incidents, problems, and service requests using tools like Remedy/eSMT.
  • Experience analyzing and reporting on operational data to identify trends and optimize processes.
Middleware Support (35%)
  • 2+ years of experience with systems administration of Oracle Solaris (Sun Solaris) and Red Hat Enterprise Linux (RHEL).
  • 2+ years of experience with middleware environments, including IBM Web Sphere Application Server/Liberty/NDM.
  • Practical experience with Dev Ops methodologies and CI/CD tools like Jenkins, Urban Code Deploy, and Urban Code Velocity.
  • Hands-on experience with Open Shift, managing containerized applications and ensuring scalable, flexible deployments.
  • Expertise in secure file transfer protocols like Secure Transport and other FTP/SFTP systems.
  • Operational experience with Ceph storage for data management and scalable storage solutions.
  • General exposure to cloud technologies, network topologies (firewalls, load balancers, DNS), and development platforms like Data Power, Informatica, IBM MQ, and IBM ACE.
Must Haves
  • 2+ years of experience with systems administration of Oracle Solaris (Sun Solaris) and Red Hat Enterprise Linux (RHEL).
  • 2+ years of experience with middleware environments, including IBM Web Sphere Application Server/Liberty/NDM
  • Expertise in ITIL best practices for Service Management (Incident, Problem, Change, and Configuration Management).
  • Hands-on experience with Open Shift, managing containerized applications and ensuring scalable, flexible deployments.
  • Practical experience with Dev Ops methodologies and CI/CD tools like Jenkins, Urban Code Deploy, and Urban Code Velocity
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