Digital Product Manager, Content AI and Automation
Job in
Toronto, Ontario, M5A, Canada
Listing for:
Fidelity Investments
Full Time
position
Listed on 2026-01-13
Job specializations:
-
IT/Tech
Data Analyst, AI Engineer, Digital Media / Production
Job Description & How to Apply Below
Description
Current work authorization for Canada is required for all openings.
You will be working on a Hybrid office schedule as part of Fidelity’s dynamic working arrangement.
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.
What You Will Do:
The Digital Product Manager, Content Supply Chain ensures that content and workflow technology products deliver business results, accelerate time-to-market, improve reporting, and optimize processes across marketing, advertising, and digital campaigns. This role supports the technology roadmap from planning through production, delivery, and analysis—evolving platforms to meet changing needs, identifying automation opportunities, supporting AI pilots, and maintaining roadmap accuracy.
Key Accountabilities:
1. Manage and Optimize Content & Workflow Processes
Streamline work intake, prioritization, scoping, and governance to improve efficiency and timeliness.Identify opportunities to automate content lifecycle processes (creation, distribution, performance analysis).Act as a subject matter contributor for content and workflow processes.2. Drive Innovation in Content & Workflow Technologies
Foster a culture of experimentation; scale successful pilots to improve efficiency.Implement and integrate technology enhancements across the content supply chain (creation, asset management, workflow, distribution, analytics).Own strategy and implementation for internal/external content and workflow tools, including vendor coordination.Create technical documentation (integration points, data flows, risk controls).Manage risk and control assessments for content and workflow technologies.3. Support Strategy and Roadmap Execution
Contribute to the content supply chain roadmap from planning through delivery and analysis.Act as a contributor and occasional lead in exploring generative AI for content and workflow optimization.Participate in monthly scrum meetings, providing updates on backlog items and roadmap refinements.Help build and maintain an annual scorecard for content and workflow technologies.Collaborate with Data Analytics to measure workflow effectiveness and provide actionable reporting.Foster cross-functional collaboration with IS, Data Analytics, Digital Marketing, and other teams.What We Are Looking For:
Strong critical thinking and problem-solving skills.Product owner mindset (Agile/Scrum), focused on business goals and outcomes.Excellent written and verbal communication skills, with the ability to lead and facilitate business conversations effectively.Enthusiasm for technology, generative AI, and automation; ability to balance vision with execution.Ability to analyze data, identify trends, and summarize insights for decision-making.Detail-oriented, able to work under pressure and manage multiple prioritiesThe Expertise You Bring :
Minimum 3 plus years of relevant experienceBachelor’s degree in Marketing, Business, Mathematics, Information Technology, or Engineering, or equivalent work experienceExperience managing or supporting marketing workflows (Adobe Workfront preferred).Familiarity with Workfront Fusion and content planning, production, and delivery processes.Exposure to digital asset management tools (Adobe Experience Manager Assets).Experience collaborating with creative, design, or marketing teams.Interest in automation, AI, and generative AI; ability to support and lead pilots.Understanding of Agile concepts (Scrum, Kanban, Lean).Experience maintaining documentation,…
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