The AI Delivery Co-op will support the advancement of AI initiatives across Group Functions. This position offers hands-on experience in project coordination, processes improvement, and stakeholder engagement within a dynamic, innovation-driven environment. The successful candidate will collaborate with diverse teams—including data scientists, IT professionals, and business leaders—to ensure initiatives are delivered efficiently and aligned with strategic priorities. This role provides a unique opportunity to gain exposure to both the technical and operational dimensions of AI delivery, including strategy development, governance, and enablement practices.
Position Responsibilities:
Support AI Delivery:
Assist in coordinating and tracking AI and GenAI initiatives across Group Functions, ensuring accurate documentation, reporting, and timely updates
Assist in identifying gaps and opportunities for enablement, designing and documenting processes, templates, and standards that improve how we deliver AI initiatives across Group Functions, ensuring scalability and consistency
Collaborate with multi-functional teams (project leads, managers, data scientists, IT, Data Office, function partners) unblock deliverables to accelerate results where possible
Contribute to Group Functions AI Strategy and Roadmap Development:
Help gather insights and stakeholder inputs to refine the AI strategy roadmaps for different Group Functions
Prepare summaries and visualizations to communicate priorities effectively
Assist in monitoring progress of the AI roadmaps for different functions, including AI benefits/ value tracking
Reporting and Stakeholder Engagement Support
Create and maintain initiative trackers, dashboards, and reporting templates
Support preparation of status reports, quarterly reviews, and delivery health checks for leadership
Support AI initiatives intake and prioritization process
Required Qualifications:
Currently enrolled in a program in a quantitative field (e.g., Computer Science, Engineering, Mathematics) or Business, or a related discipline
Strong interest in AI, GenAI, digital transformation and their business applications
Familiarity (experience or coursework) with project management methodologies (both waterfall and agile)
Proficiency in PowerPoint and Excel for creating presentations and reports
Strong communication and organizational skills
Comfortable working in a fast-paced environment with multiple stakeholders
Preferred Qualifications:
Experience or coursework in data analysis and dashboard building, preferably with familiarity with PowerBI
Notions or experience with workflow automation tools (e.g., Power Automate)
Familiarity with AI/ML concepts and emerging trends in Generative AI
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Application instructions:
Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file.
Note:
Applications are reviewed on a rolling basis.
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About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact
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