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Sr. Business Systems Analyst; B3617

Job in Toronto, Ontario, M5A, Canada
Listing for: The Toronto-Dominion Bank (Canada)
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    Data Analyst, AI Engineer, IT Business Analyst, Data Security
Job Description & How to Apply Below
Position: Sr. Business Systems Analyst (B3617)

Description

:

The AI Senior Business System Analyst (AI BSA) acts as the bridge between business stakeholders and technical teams in designing, implementing, and optimizing AI-driven solutions. This role focuses on understanding business needs, translating them into functional and technical requirements, evaluating AI tools, and ensuring successful delivery of machine learning, automation, and data analytics initiatives.

Key Responsibilities

Business Analysis & Requirements Gathering

· Engage with business stakeholders to understand objectives, problems, and opportunities where AI or automation can add value.

· Document current-state workflows and design future-state processes enhanced by AI/ML solutions.

· Translate business requirements into clear functional and technical specifications for data scientists, developers, and engineering teams.

· Conduct feasibility assessments and cost-benefit analysis for AI use cases.

AI & Data Solution Support

· Work closely with data scientists to understand model behavior, data dependencies, assumptions, and performance.

· Support dataset identification, data quality assessments, and data transformation requirements.

· Participate in model testing, validation, and monitoring activities.

Project Delivery & Stakeholder Management

· Act as product owner or business lead for AI initiatives, ensuring alignment between business goals and technical solutions.

· Manage user acceptance testing (UAT), including test scenarios, test scripts, and defect triage.

· Facilitate communication between business, technical, and governance teams (e.g., IT, data, privacy, risk).

· Coordinate deployment planning, rollout, training, and change management activities.

AI Governance & Risk

· Ensure AI solutions adhere to compliance requirements such as model governance, privacy, fairness, and explainability standards.

· Document model purpose, data lineage, and risk mitigation strategies.

· Support ongoing monitoring of model performance, drift, and audit requirements.

Continuous Improvement

· Identify opportunities for automation, optimization, or scaling of AI solutions.

· Benchmark industry trends in AI, large-language models (LLMs), analytics platforms, and intelligent automation.

· Recommend tools, platforms, or vendor solutions that align with business strategy.

CUSTOMER

  • Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.
  • Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
  • Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
  • Translate business requirements into detailed functional specifications taking into account non-functional requirements
  • Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
  • Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
  • Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
  • Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
  • Provide operational / process-related analysis and support to various extents
  • SHAREHOLDER

  • Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required
  • Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology…
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