Jr. Specialist, IT Operations
Job in
Toronto, Ontario, M5A, Canada
Listing for:
Aecon
Per diem
position
Listed on 2026-01-13
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, Desktop Support
Job Description & How to Apply Below
What is the Opportunity?
Reporting to the Manager, IT Operations, the IT Operations Specialist is responsible for day-to-day operational IT support, requests and project setup support for all corporate and branch offices, job sites, networks.
What You’ll Do Here:
Support corporate, key branch offices and job sites as assignedProvide remote and in person IT support to all end users as needed day-to-daySetup and deployment of equipment, making CMDB updates as necessaryDesign and manage job site setups, engaging other internal teams and vendors as necessaryCreating and managing diagrams for cabling and workstation requirements, meeting room equipment etcManage office support and job sites throughout their entire lifecycle – from site mobilization to site demobilizationOversee proper reclaim and decommissioning of IT equipmentSupporting Aecon’s joint venture projects as necessaryWork with strategic Sourcing and procurement teams to source effective and affordable equipment for sitesParticipate in the creation of estimates for all new project job sitesFollow and support Aecon’s IT policies, procedures and guidelinesWhat You Bring to the Team:
Degree or diploma related to Information Services or equivalent work experienceDemonstrable experience with and training on multiple technologies including (but not limited to) HP, Cisco, Juniper, Lenovo and Apple hardware and softwareFamiliarity with ITIL is considered an assetStrong knowledge of Windows 11 and Microsoft products including 365 suite, Teams Windows App, IntuneExperience with setup, deployment and support/management of large printer fleetsExperience with setup, deployment and support of meeting room/video conference technologyExperience with Incident Management, Problem Management, Knowledge Management, Change Management and Service Level Management and ITSM tools (BMC)Ability to clearly communicate technical concepts to non-technical peopleExcellent customer service skillsTechnical knowledge in computer hardware and software configurationMultitasking skills to work in a fast-paced environmentAbility to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
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