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EDMO Operating Model & Org Hierarchy Lead

Job in Toronto, Ontario, M5A, Canada
Listing for: The Toronto-Dominion Bank (Canada)
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, Business Continuity
  • Business
    Business Systems/ Tech Analyst, Business Continuity
Job Description & How to Apply Below

Description

:

Role Overview

We are seeking a seasoned leader to own and evolve the EDMO Operating Model and organizational hierarchy, ensuring clarity, consistency, and efficiency across enterprise data management practices. This role is pivotal in managing governance tools, enabling transparency, and driving alignment across Business Segments and Corporate Functions. You will combine strategic thinking with operational rigor to deliver a scalable model that supports EDMO’s mandate and accelerates execution.

You are a
strategic thinker and decisive operator
who
pivots quickly
to evolving priorities while sustaining clarity, momentum, and stakeholder confidence.

Key Responsibilities

Operating Model Leadership

  • Define,maintain, and continuously improve EDMO’s operating model and organizational hierarchy.

  • Ensure alignment with enterprise governance frameworks and regulatory requirements.

  • Partner with stakeholders to embed the model into day-to-day operations and decision-making.

  • Tool & Process Management

  • Own and manage EDMO governance tools (e.g., hierarchy management systems, workflow platforms).

  • Oversee tool enhancements, data integrity, and user adoption across segments.

  • Develop standards and procedures for onboarding, updates, and reporting.

  • Governance & Oversight

  • Maintain authoritative records of EDMO roles, responsibilities, and reporting structures.

  • Monitor compliance with operating model principles and escalate gaps.

  • Provide transparency through dashboards and reporting for executives and governance forums.

  • Stakeholder Engagement

  • Collaboratewith Data Owners, Stewards, and governanceleadsto ensure clarity of roles and accountability.

  • Act as the primary point of contact for hierarchy and tool-related inquiries.

  • Drive education and awareness sessions to promote consistent application of the model.

  • Qualifications

  • Undergraduate degree; graduate degree or equivalent experience preferred.

  • 8+ years in data governance, operating model design, or enterprise program management.

  • Strong understanding of organizational design principles and governance frameworks.

  • Proven ability to manage enterprise tools and processes with precision and scalability.

  • Excellent communication and stakeholder management skills; able to simplify complexity and influence outcomes.

  • Preferred Skills

  • Experience in financial services or large enterprise environments.

  • Expertise inSharePoint, Power BI, and governance workflow tools.

  • Strong analytical and problem-solving skills; comfortable with ambiguity and competing priorities.

  • Track recordof driving adoption and cultural change across diverse stakeholder groups.

  • Why Join EDMO?

    Shape the foundation of enterprise data governance by leading the operating model and hierarchy that powers EDMO. Your work will enable clarity, accountability, and efficiency across the bank’s data management ecosystem—delivering impact at scale.

    Who We Are:

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

    We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

    TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

    Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

    Our Total Rewards Package
    Our Total Rewards package reflects the investments we make in our colleagues to…

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