Communications Channels Specialist Job Toronto area,Ontario Canada,IT/Tech

Communications Channels Specialist

Location:

Toronto, Ontario - Hybrid (in-office 4 days/week)

Company:

Mattamy Asset Management

Department:

Communications

Employment Type:

Full-Time

Reports to:

Director, Communications

At Mattamy Asset Management (MAM), everyone has an important role to play in our shared success. Developing thoughtfully planned communities is complex work and our diverse teams come together to deliver on that mission in every aspect. We are thoughtful planners, precise project managers and practiced subject matter experts. And in each area of our evolving business, we are trusted to drive results.

Here, your opinion will be invited, and your contributions will count. You’ll be surrounded by caring people who encourage you to be exactly who you are. You’ll grow in your area of expertise, learning alongside committed colleagues. With a relentless focus on industry leadership and a deep commitment to sustainability, we’ve got big plans for the future – and for you.

Learn more about what makes working at Mattamy special and our award-winning culture.

What we offer

As the Communications Channels Specialist, you will support and maintain Mattamy’s internal communications channels, including Our House (SharePoint intranet), Viva Engage (internal social media), Contact Monkey (internal email tool) and Mattamy On Air (Transistor podcast platform), collaborating with internal partners to ensure content is relevant, timely and effective. You will also audit and update Mattamy’s employer brand (Glassdoor, Indeed, Linked In) and corporate website content.

With a strong understanding of internal communications, user-experience and audience needs, you will creatively implement and optimize tools, channels and features to drive engagement and inspire action across North America.

Note:

While not mandatory, we strongly encourage including a cover letter to highlight your communication skills, interest in the role and relevant experience.

What you’ll do

Refresh and continuously improve Our House, Viva Engage, Mattamy On Air and Contact Monkey, while providing best practice recommendations to internal partners

Prepare, format and distribute our bi-weekly employee newsletter, Our House Review

Leverage analytics, feedback and best practices to proactively shape and improve our communications channel strategies (e.g., identifying and implementing new features or improvements)

Auditand update corporate content on our employer brand platforms and two external websites, coordinating with internal teams to ensure content is up-to-date, relevant and timely

Serve as the key point of contact for Contact Monkey, providing training, troubleshooting and guidance to maximize effectiveness and impact

Support Mattamy On Air production logistics, including topic selection, guest coordination, recording schedules, distribution and analytics. Liaise with external vendors, host and internal guests to maximize audience engagement

Buildstrong relationships with internal teams from all levels and areas of the organization

Contribute fresh ideas and assist with a variety of projects as part of a small, cross-functional Communications team, embracing an iterative role that evolves to help achieve team and company goals

What you bring

Degree and/or post-graduate certificate in Communications, Technologyor related field

3+ years of experience in internal communications or communications technology

Advanced working knowledge of Microsoft SharePoint and Office Suite (Outlook, Excel, Word, PowerPoint)

Knowledge of Contact Monkey or similar internal email tools (e.g., Polite Mail, Staffbase, Poppulo)

Tech-savvy and solutions-oriented, with the ability to troubleshoot issues, learn new tools quickly, and stay on top of best practices to continuously improve processes

Experience using analytics and reporting tools to make data-driven decisions and optimize communication strategies

Skilled at building strong relationships, collaborating and communicating with colleagues across all levels and functions, both in-person and virtually

Ability to work onmultiple projects and tasks from end-to-end in a fast-paced, deadline driven environment

Self-motivated and…


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