Product Enablement, Specialist
Who We Are:
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
Who You Will Work With:
As the Product Enablement Specialist, you will support the team and report to the Product Enablement Services, Lead in driving the strategy, adoption, and modernization of Interac’s Foundational Services, including API Management, Gateway modernization, Ingress/Egress, and Extranet platform evolution.
In this vacant role, you'll be technically fluent: able to understand architectural patterns, identity and API security concepts, and platform integration workflows, and then translate them clearly to product teams, external partners, vendors, and product leaders.
What You Will Do:
Partner with Platform Engineering, Architecture, and Product Leads to define and execute modernization roadmaps across API M, Gateways, and Extranet services.
Support migration planning and adoption efforts for product teams moving onto new API gateways and modern Ingress/Egress patterns.
Clarify requirements, write user stories, and maintain a prioritized work backlog aligned to platform strategy.
Serve as the platform enablement contact for product lines adopting foundational services, guide them through onboarding, integration patterns, security expectations, and SLAs.
Work with security and CIAM teams to ensure compliance with OAuth/OIDC, mTLS, cert rotation, token exchange flows, and API governance.
Track and report platform adoption metrics, performance insights, usage patterns, and stakeholder feedback.
Create clear communication artifacts e.g., service onboarding guides, release notes, roadmaps, FAQs, and “How-To” documentation.
Support external vendor coordination and ensure delivery meets Interac architectural and operational requirements.
What You Bring:
3–5 years of relevant professional experience in a similar role or related field.
Experience in technical product management, platform product ownership or development experience.
Strong ability to distill complex technical concepts into clear, structured communication for non-technical stakeholders.
Familiarity with:
API Gateways (e.g., Kong, Axway, Apigee, AWS API Gateway)
API Management concepts: throttling, onboarding, client registration, traffic inspection, logging, and monitoring.
Experience writing or reviewing:
User stories, backlog items, service requirements, platform release notes.
Strong stakeholder engagement especially across Product, Architecture, Security, Engineering, and vendor teams.
Eligibility to work for Interac Corp. in Canada in a full-time capacity.
Nice to Have
Experience with Extranet / customer-facing portal services.
Familiarity with Platform frameworks.
What We’re Offering:
The hiring range for this position is $105K-$130K, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
Generous vacation and wellness days to help you recharge
Comprehensive employer-paid benefits coverage for peace of mind
Market-leading employer-funded RRSP program to invest in your future
Flexible hybrid work model for better work-life balance
Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
Pregnancy and parental leave top-up to…
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