Senior Manager - Cloud Platform Engineering & Operations

Description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are seeking a highly skilled and experienced Senior Manager – Cloud Platform Engineering & Operations to lead our AWS-based cloud platform services. This role will drive platform engineering excellence, oversee cloud operations, and ensure secure, reliable, and scalable solutions to support enterprise applications and business growth. The ideal candidate will bring expertise in AWS cloud services, application migration strategies (re-platforming, refactoring), Dev Ops practices, and strong leadership skills to manage teams, stakeholders, and vendors.

Key Responsibilities

Platform Engineering & Cloud Operations

• Lead design, engineering, and operational management of AWS services (EC2, EKS, ECS, RDS, Data Lake, Lambda/Serverless, etc.).

• Oversee cloud operations, including patching, monitoring, backup/recovery, performance tuning, and cost optimization.

• Implement observability, monitoring, and security tooling (Dynatrace, Qualys, AWS Backup).

• Ensure compliance with Info Sec, audit, and governance standards across all workloads.

• Drive automation, standardization, Infrastructure as Code (IaC), and self-service adoption.

Application Migration & Transformation

• Manage application migrations to AWS cloud, including lift & shift, re-platforming, and refactoring initiatives.

• Collaborate with architects and application teams to define cloud adoption and modernization strategies.

• Provide technical leadership for transforming workloads into containerized and serverless architectures.

• Champion a cloud-first mindset and ensure alignment with enterprise architecture roadmaps

Dev Ops & Tooling

• Govern and enhance CI/CD pipelines using AWS Code Suite, ArgoCD, and integrate Check Marx for security scanning.

• Oversee container platforms (EKS, ECS, Docker) and API management (Kong API Gateway).

• Promote Dev Ops best practices, version control, automated testing, and release management.

Operations & Service Management

• Manage incident, problem, and change processes in Service Now, ensuring SLA compliance.

• Oversee ticket handling and efficient response to production issues, including after-hours support when required.

• Maintain disaster recovery readiness and business continuity plans.

Cross-Functional Collaboration & Change Management

• Work closely with application teams, Info Sec, compliance, and change management functions to ensure smooth adoption of cloud solutions.

• Enable effective collaboration across technology and business stakeholders.

• Advocate for Agile and Dev Ops mindsets, embedding modern practices into project delivery and operations.

• Ensure alignment of cloud initiatives with organizational strategy and governance frameworks.

Leadership & People Management

• Lead and mentor cloud engineering and operations teams, fostering high performance and professional growth.

• Establish training and certification programs on AWS, Dev Ops, containers, and security practices.

• Conduct performance reviews, provide career development, and drive succession planning.

Stakeholder & Vendor Management

• Act as primary point of contact for application owners, Info Sec, compliance, and business stakeholders.

• Manage vendor relationships, contracts, and performance with cloud service providers and third-party tools.

• Act as a lead and communicate operational updates, project milestones, and risks to senior leadership.

Required Technical Skills

• Programming & Automation:
  Python, Shell scripting (Basic Proficiency)

• Infrastructure as Code (IaC):
  Terraform, AWS Cloud Formation (Intermediate Proficiency)

• Cloud Platform Expertise: AWS (EC2, EKS, ECS, RDS, S3, Lambda, Data Lake, Systems Manager) (Intermediate Proficiency)

• Architecture: AWS Well-Architected Framework, high availability, scalability, and security principles (Intermediate Proficiency)

• Dev Ops & SDLC: CI/CD pipelines, AWS Code Suite, ArgoCD, Git, automated testing,…