Business Systems Analyst; PolicyCenter

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in Guidewire and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for Business Systems Analyst (BSA) with experience in Guidewire Policy Center to join our dynamic team. The successful candidate will play a pivotal role in analyzing business requirements and translating them into effective solutions within the Guidewire platform. This is an exciting opportunity to contribute to the enhancement and optimization of our insurance systems while collaborating with cross-functional teams.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a Hybrid role.

We have three positions.

What you will do - 

• Coordinates with business owners to gather requirements through interviews and sessions for projects and enhancements. Monitors decisions and manages documentation.

• Analyzes requirements to assess systems’ potential and impacts on other units. Provides input to development efforts.

• Creates process models to evaluate completeness of information and processes.

• Provides cost/benefit analysis, risk assessments, and scope definitions for proposed requirements.

• Guides users in building business cases and performs impact analysis. Supports testing, implementation, and training.

• Leads project tasks affecting multiple business and IT departments.

• Evaluates project impacts through consultations with various teams.

• Supports system configuration and integration testing to ensure requirements are met.

• Manages work plans, timelines, and budgets, prioritizing projects based on feedback and ROI.

• Performs business process modeling and re-engineering to ensure completeness.

• Utilizes UML tools to create Use Cases, Class, and Sequence Diagrams.

• Mentors team members in technology and application delivery.

• Collaborates with stakeholders to analyze requirements for Guidewire enhancements.

• Translates business requirements into technical specifications and design documents.

• Configures, customizes, and tests Guidewire applications to align with business needs.

• Provides support during system implementations and upgrades.

• Participates in integration testing, user acceptance testing, and deployment.

What you bring to the table:

Qualifications:

Required:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area related to Policy Center.

OR

• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area elated to Policy Center.

AND

• Process reengineering; LEAN/Six Sigma experience

• Experience with process modeling tools

• Insurance application system design/analysis experience

• Experience with use case development

• Experience with Rapid Application Development (RAD) tools/techniques

Preferred

• Guidewire certification(s) (e.g., Guidewire Certified Professional).

• Experience with Agile software development methodologies.

• Knowledge of insurance industry standards and regulations.

Our Culture

At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.

We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.

We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

We understand how important it is to rest, recharge and do the things you love. At Zurich, all…