Senior Learning Designer; LXD Success

Senior Learning Experience Designer (LXD) Employee Success page is loaded## Senior Learning Experience Designer (LXD) Employee Success locations:
Toronto, Canada time type:
Full time posted on:
Posted Yesterday job requisition :
R-267659
** Our Purpose
*** Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
*** Title and Summary**### Senior Learning Experience Designer (LXD) Employee Success### Overview:
We are looking for a Senior Learning Experience Designer (LXD) to play a pivotal role in crafting high-impact, end-to-end learning experiences. This role will break new ground, lead with a consultative mindset and translate complex business and learner needs into engaging, scalable solutions.  At Mastercard, our people are our greatest asset. We are deeply committed to setting employees up for success from the moment they join, and supporting them through key career transitions along the way.

The Employee Success team designs and delivers cohesive experiences across onboarding and integration, early-career and apprenticeship programs, and our flagship annual career development event, Own Your Career.  This role will be instrumental in designing and shaping these end-to-end employee experiences, with a particular focus on onboarding, early-career and apprentice cohorts, and career development moments that matter. Partnering closely with the Employee Success Academy, subject-matter experts, Program Managers, and other key stakeholders, the Senior LXD will deliver learning solutions that enable both immediate readiness and sustained employee success - while meeting the diverse needs of a global, multi-generational workforce.

Key Responsibilities:

• Analysis:  Collaborate and consult with Program Managers/Stakeholders to understand training needs, learner profiles, and performance gaps.  Conduct learning needs analysis (LNAs) to customize learning paths and strategies.  Adapt & maintain existing training materials, including internally created content and content libraries.  
• Design:  Partner with our Employee Success Program Managers, SMEs, and other stakeholders to prototype and build end-to-end experiences, ensuring alignment with strategic goals.  Choose appropriate instructional design modalities (beyond just e-learning) for content development and implementation, considering scalability, and maintenance.  Draft design documents, such as curriculum maps, course outlines, storyboards and learning objectives  Curate content libraries and maintaining content improvements and updates.  

Implement agile methodologies, using iterative development and feedback loops to continuously enhance learning assets.  Incorporate visual design principles to ensure that presentations and learning materials are visually appealing and enhance the user experience.  
• Development:  Build engaging, effective, and interactive learning experiences using authoring tools.  Implement product management methodologies to manage content iterations, prioritize updates based on user feedback, and ensure alignment with broader business objectives.  Explore new tools and methodologies to break new ground.  
• Implementation:
Partner with Program Managers to ensure smooth rollout of learning experiences to support during the initial launch of training programs.  Test and refine course materials based on feedback from beta tests or pilot sessions, using analytics and user behaviour metrics to inform refinements.  Iterate on user feedback, employing agile product management practices to continuously evolve and enhance learning offerings.  
• Evaluation:  Gather feedback from learners and stakeholders post-training to assess the effectiveness of learning experiences.  Collaborate with PMs to analyse key…