Manager, UX

Role Overview

The UX Manager is a design leader who champions a user‑centered approach to every aspect of product development.

• This role requires strong communication abilities to align teams, foster collaboration, and advocate for user needs across the organization.
• Technical expertise in UX processes and tools, ensuring high‑quality, evidence‑based design decisions.
• A strategic mindset to drive continuous improvement, integrate UX into business objectives, and shape a long‑term vision for user experience.

• Partner with business leaders to understand needs and enable team success.
• Facilitate collaboration within the UX team and across departments.
• Identify opportunities for new UX projects and initiatives.
• Integrate UX processes into the product development lifecycle.
• Improve UX process repeatability and scalability.
• Manage project timelines, resource allocation, and budgets.
• Evaluate team performance and identify areas for improvement.

• Ensure evidence‑based design decisions through user research, prototyping, and usability testing.
• Act as a link between design, product management, and engineering to align on quality expectations.
• Set high‑quality benchmarks for all design outputs, from visual aesthetics to interaction flows.
• Lead design reviews, provide constructive feedback, and advocate for iteration and refinement.
• Create and maintain workflows that ensure quality at every stage, including critiques and handoffs.
• Track and analyze effectiveness using metrics (e.g., A/B tests, user satisfaction scores).

• Collaborate closely with other departments to ensure alignment on project and user goals.
• Communicate project status clearly and advocate for the resources the team needs.
• Provide constructive feedback skillfully and actively listen to feedback from others.
• Coach designers on communication skills, helping them present, influence, and collaborate effectively.
• Drive transparency by ensuring decisions, priorities, and rationale are clearly communicated across teams.

• View challenges as opportunities for learning and growth.
• Seek and embrace feedback as a tool for improvement.
• Foster a culture of learning, risk‑taking, and idea‑sharing without fear of judgment.
• Cultivate resilience and support the team in bouncing back from setbacks.
• Embrace iteration and promote testing and refining ideas over time.

• Bachelor’s/Master’s in Design, HCI, or related field.
• 7+ years in UX roles, 3+ years in leadership.
• Proven track record of delivering successful UX projects in fast‑paced environments.
• Expertise in user research, usability testing, and managing design processes.
• Strong project management skills, including budgeting and resource planning.

The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job‑related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.

If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

$137,900 - $187,000 (CDN) a year

Salary range (min - max)

Position Type: New Position

Magnet is proud to offer benefits such as:

• Generous time off policies
• Competitive compensation
• Volunteer opportunities
• Reward and recognition programs
• Employee committees & resource groups
• Healthcare and retirement benefits

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have ‘been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.

We’re looking for candidates that can…