SAP Support Specialist

Job Description
As a member of HR IT Support team, you will be in a hybrid role of SAP Basis & Security Consultant. This role combines SAP technical basis functions with SAP security and compliance role. In this role, you will perform both SAP basis operations as well as SAP security design and administration.

What will you do?
SAP Basis Administration

Administer and maintain SAP systems, including SAP ERP 6 (SAP ECC, SAP Portal, SAP Solution Manager, SAP GUI) for IBM AIX & DB2 UDB, SAP S/4

HANA & Fiori

Manage system performance, database tuning, transports, certificates renewal and background jobs.

Install, configure, and manage SAP Basis components, such as SAP Net Weaver, SAP Kernel, SAP Gateway, SAP Web Dispatcher, SAP RFC connections, printers, and other connections

Troubleshoot and resolve SAP system issues, including performance, connectivity, security compliance and data integrity problems

Perform system refreshes, client copies and ensure system availability (managing backups, restores and disaster recovery processes)

Collaborate with other teams, such as development, testing, and operations, to ensure smooth SAP system operations

SAP Security

Manage user access, roles, and authorizations across SAP systems (ECC, S/4 Hana & Fiori)

Administer and provision SAP user accounts

Design, develop and maintain roles in alignment with business and compliance needs

Monitor and analyze security logs and other audit tools to identify risks and remediations.

Troubleshoot SAP security incidents and implement resolution

Collaborate with functional, technical and business teams to implement security requirements for new projects, enhancements and transformation initiatives.

Participate in periodic SOX and other audits and document compliance reviews and evidences.

Contribute to continuous improvements of security standards, processes, best practices and automation.

Assist basis and functional team in applying security patches and enhancements

What do you need to succeed?
Must have

5 years of combined SAP security and SAP basis administration experience

Strong understanding of SAP Basis administration: installation, upgrades, service packs, monitoring and performance tuning.

Experience in SAP audit requirements and segregation of Duties.

Strong knowledge of databases (Oracle, HANA)

Proficiency with SAP authorization tools and transactions (PFCG, SU01, SUIM, etc.)

Knowledge of network/security (SSL, SSO, LDAP, etc.) Knowledge of ECC6 security concepts for HR and FI modules

Working knowledge of S/4 Hana security concepts

Working knowledge of Fiori security concepts

Ability to troubleshoot issues for both basis and security issues

Nice to have

SAP Security certifications

SAP Certified Technology Associate in SAP Basis (SAP Net Weaver, SAP HANA)

Job Skills

Communication

Decision Making

Enterprise Application Delivery

Information Technology (IT) Infrastructure

Interpersonal Relationships

IT Systems Integration

SAP Audit Management

SAP Basis

SAP ERP Central Component (SAP ECC)

SAP Security

SAP Technical Support

Additional Job Details
Address:  20 KING ST W, TORONTO

City:  Toronto

Country:  Canada

Work hours/week:  37.5

Employment Type:

Full time

Platform:  TECHNOLOGY AND OPERATIONS

Job Type:  Regular

Pay Type:

Salaried

Posted Date:  

Final date to receive applications:  

Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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