Senior Site Reliability Engineer

What is the Opportunity?

We are seeking an experienced and skilled Senior Site Reliability Engineer and System's Specialist to join our team, responsible for ensuring the stability, reliability, and performance of our mission‑critical application.

• Provide expert‑level support and maintenance for our mission‑critical application, ensuring high availability and performance
• Collaborate with cross‑functional teams to identify and resolve technical issues, and implement preventative measures to minimize downtime
• Develop and maintain automation scripts using Python or shell scripting to streamline application maintenance and deployment tasks
• Design and implement Dev Ops/SRE automation solutions to improve application reliability, scalability, and efficiency
• Administer and troubleshoot Linux‑based systems, including configuration, security, and performance optimization
• Develop and maintain SQL scripts to support data analysis, reporting, and application functionality
• Participate in on‑call rotations to provide 24/7 support for critical application issues
• Collaborate with development teams to ensure smooth deployment of new features and updates
• Develop and maintain technical documentation to support application maintenance and troubleshooting
• Reliability & Performance Engineering
• Design, implement, and maintain scalable systems with high availability, reliability, and performance
• Define and monitor SLAs, SLOs, and SLIs; drive observability improvements
• Conduct capacity planning, performance tuning, and system optimization
• Develop and implement disaster recovery and business continuity strategies
• Automation & Infrastructure as Code
• Develop and maintain Infrastructure as Code (IaC) using tools like Copilot, RBC Assist etc.
• Build automation for CI/CD pipelines to streamline software delivery and deployment
• Automate routine operational tasks to improve efficiency and reduce human error
• Create and maintain reliable deployment processes, including blue‑green and canary releases
• Monitoring, Incident Response & Root Cause Analysis
• Own on‑call responsibilities and develop processes to reduce alert fatigue
• Lead incident response efforts, including communication and postmortem documentation
• Implement and enhance monitoring and alerting systems (e.g., Prometheus, Grafana, Datadog)
• Champion blameless postmortems and drive systemic fixes to recurring issues
• Collaboration, Governance & Mentorship
• Collaborate closely with development, security, and operations teams to embed reliability practices
• Drive SRE best practices across teams and influence architecture and design decisions
• Participate in internal audits and compliance activities related to infrastructure and availability
• Mentor junior SREs and contribute to internal knowledge sharing and documentation

• Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field
• 3+ years’ experience with system administration in Red Hat Linux OS OR Apache, Solar
• 1+ years’ experience with Ansible
• Strong experience with Python scripting
• Experience providing Production Support
• Experience with monitoring/SRE tools like Dynatrace, Pager Duty, ELK Stack

• Knowledge/experience with AI (Agents, LLMs etc.)
• Knowledge of Manage File Transfer platforms
• Knowledge of Dev Ops tools like Git, Docker, Jenkins, and Kubernetes

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• A world‑class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients

Agile Methodology, Ansible Tower, Application Infrastructure, Application Production Support, Automation, Dev Ops, Generative AI, Generative Programming, Group Problem Solving, IT Automation, IT…