Senior Analyst, Identity Lifecycle Management

Typical day in role

• Continuously provides value and consistency added to the user and customer experience by improvising workflows associated with client's onboarding and Logical Access platforms.
• Performs required tasks for Logical Access Control; tasks relevant to Identity & Access Management including access request, access provision/deprovision, communication, and documentation of operational processes and procedures, etc.
• Processes add/remove/change activities and provides support on access issues for Client
  
  ID, Windows  (Active Directory).
• Manages AD Security Groups, Distribution Groups, Group Mailboxes access management Service Accounts.
• Utilizes troubleshooting skills to understand moderately complex systems/issues related to user identity and access, and potential root causes.
• Liaises with 2nd and 3rd level support when required.
• Provides reports and data, as requested, for audits and walkthroughs of internal controls IAMOPS ILM owned processes.

• Excellent written, presentation, and verbal communication skills to work well with technical peers and business stakeholders at different levels within the organization.
• Strong decision making, forward thinking and creative problem‑solving skills to anticipate and respond quickly to technological/market influences.
• Ability to work as part of a team, as well as work independently or with minimal direction.

• Post‑secondary degree in a technical field such as computer science, computer engineering or equivalent work experience.