Performance Engineer

Performance Engineer – TD Work Location

Toronto, Ontario, Canada

37.5

Technology Solutions

$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Provides a broad range of systems/application support, research and analysis, administration, performance availability monitoring and management for own area.

• Performs controlled resolution of incidents and problems including prioritization and escalation liaising with business and technology partners as appropriate
• Services applications/systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels, while minimizing operational risk
• Partners with key stakeholders to schedule changes of supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
• Continuously strives to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications/systems, ensuring availability targets are met
• Provides effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction
• Ensures timely notification and escalation of possible issues/problems, options and recommendations
• Delivers effective and defect-free support, researching system issues/opportunities, overseeing the execution of recommendations, and maintaining accurate documentation
• Identifies and addresses application and data issues and cross-capability and cross-release issues that affect application integrity
• Acts as partner in scheduling, packaging and releasing new applications and manage all application releases according to approved governance and gating criteria
• Responsible for incident management (2nd level), monthly maintenance, state of health monitoring and SLA maintenance
• Provides effective day-to-day production support for applications through accurate problem identification and timely resolution of production issues
• Improves stability of the production environment by assisting in setting up, maintaining and monitoring applications/system

• Performs work on all aspects of the application/system support
• May act as a reference for team members or clients
• Tasks are moderate to highly complex and performed under minimal management supervision
• Actively involved in resolving applications User experience, Stability, Scalability and Resiliency issues
• May configure, upgrade, administer business applications in coordination with appropriate stakeholders
• May develop scripts using appropriate tools to address gaps in the application/system, to simplify and enhance the application/system environment
• Performs problem determination including data gathering and analysis
• Works within a Platform POD

• Undergraduate degree or Technical Certificate
• 3+ years relevant experience
• Well versed with E2E SDLC and PT lifecycle/methodologies with significant exposure to PT tools like JMeter/Load Runner, able to develop automated scripts in Vugen/JMeter for complex protocols like JDBC/MQ/Citrix etc.
• Ability to come up with approach to prepare Performance test strategy for large and complex programs, robust test data strategy and…