UX Researcher Co-op

UX Researcher Co-op page is loaded## UX Researcher Co-op locations:
500 Lake Shore Blvd W, Toronto, ONtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 23, 2026 (14 days left to apply) job requisition :
R
** Referred applicants should not apply directly to this role.
**** All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
***
* Location:

** 500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9
** When you hire great people, great things can happen.
** PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.
** Summer 2026 Work Term
** Term Length: 4 months  Term Start:
May 4, 2026  Term End:
August 21, 2026  The pay range for the co-op student role will reflect factors such as the candidate's experience, academic level, and the specific skillset required for the role.

PC Financial is looking for a motivated
** UX Researcher Co-op
** to support the digital team. This is a unique opportunity to gain hands-on experience in a professional design environment, learning from experienced researchers and designers and contributing to real-world projects. You’ll play a key role in assisting the team while building your skills in user-centered design.

** What you'll do:
*** Assist in planning and running
** user research studies** (e.g., usability testing, interviews, surveys, concept testing).
* Support
** moderated and unmoderated usability testing**, including session setup, note-taking, and synthesis.
* Help recruit and schedule participants, following established research and privacy guidelines.
* Organize and analyze qualitative and quantitative data (notes, transcripts, survey results).
* Identify patterns, themes, and usability issues across research findings.
* Work closely with UX designers and product managers, to align research with product goals.
* Present research findings in a clear, concise way to internal stakeholders.
* Help maintain research documentation, templates, and repositories.
* Support research operations tasks such as consent forms, study plans, and research trackers.
*
* What you bring:

*** 0-1 years of experience in research, with a portfolio that demonstrates potential in user-centered design.
* Willingness to learn and apply design thinking methodologies to solve user problems.
* Familiarity with user research techniques, such as ethnography, usability testing or user interviews.
* Attention to detail and a proactive approach to learning new tools and methodologies.
* A Collaborative **“yes and”
** mentality, strong communication and presentation skills.
* Interest in accessibility and inclusive design practices.

Come and join a winning team who demonstrates innovation, energy, creativity and vision.  We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.  We thank all applicants for their interest, however, only those selected for an interview will be contacted.
** Number of Openings:
** 1*PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.
* In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers…