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Jr. Deskside Support Technician ServiceNow​/Active Directory Level 2

Job in Toronto, Ontario, M5A, Canada
Listing for: S.i. Systems
Full Time, Contract position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    IT Support, Desktop Support
Job Description & How to Apply Below
Position: Jr. Deskside Support Technician with ServiceNow/Active Directory experience to provide Level 2 support including

Jr. Deskside Support Technician with Service Now/Active Directory experience to provide Level 2 support including troubleshooting, installation and resolving issues for a retail client

Duration: 12 Months (Extensions Likely)

Schedule: 4 Days/Week (30 Hours)

Hours: 8:30am-4pm (Mon-Thurs)

Location: 4 days/week onsite at Mississauga office

Start Date: February 16th

Responsibilities:

  • Setup and repair desktops and laptops
  • Install and remove software, hardware (docking stations)
  • Troubleshoot desktop hardware and software, printing and networking issues to determine, document, and resolve issues
  • Must Haves:

  • 2+ years of experience working as a Deskside Support/Desktop Technician
  • Service Now
  • Knowledge of Active Directory
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