ECommerce Product Manager

Bed Bath & Beyond Canada is entering a bold new chapter and we’re building the founding team that will define what this iconic brand becomes next. This is a rare, career-defining opportunity to help create, launch, and scale a national retail platform from the ground up, with the backing of one of Canada’s most respected retail companies.

We’re looking for a bold, entrepreneurial eCommerce Product Manager to build, scale, and own our eCommerce platform from the ground up. This is a foundational role for a self-starter who thrives in ambiguity, thinks like a founder, and is excited to turn a business vision into a high-performing, customer-centric digital experience.

You will define the end-to-end eCommerce strategy and bring it to life, shaping how customers discover, shop, and engage with our brand online. Blending strategic thinking with hands‑on execution, you’ll lead the development of a best‑in‑class website that drives growth, performance, and differentiation in a competitive retail landscape.

You are deeply data‑driven, relentlessly curious, and passionate about testing, learning, and continuous improvement. You see digital as a growth engine and take full ownership of outcomes—from roadmap to results.

• Be accountable for the end-to-end strategy, development, launch, and ongoing optimization of our eCommerce platform.
• Deeply understand users, business objectives, and market dynamics to deliver seamless, intuitive UX/UI and identify friction points and growth opportunities.
• Oversee development, integration, optimization, migration, deployment, and maintenance of all online products across Shopify and additional marketplaces.
• Lead initiatives from concept and requirements gathering through launch, iteration, and scale.
• Define and track KPIs; analyze performance data, customer feedback, engagement metrics, A/B tests, and user research to inform strategy and unlock innovation.
• Create and manage product roadmaps, backlogs, and sprint plans in an Agile environment, prioritizing initiatives that maximize customer value and business impact.
• Analyze user behavior across digital channels to spot trends, optimize engagement, and drive conversion.
• Continuously identify, evaluate, and prioritize enhancements that improve customer experience and sales, balancing speed, cost, and long‑term value.
• Oversee inventory status, pricing updates, product descriptions, and launches to ensure accuracy and consistency across the site.
• Coordinate with third‑party providers to deliver seamless integrations and scalable solutions.
• Run regular stakeholder touchpoints, communicate product decisions and progress, and ensure milestones and deliverables are met.
• Partner closely with engineering, design, marketing, operations, and leadership to drive alignment, solve problems, and close gaps across product and business.

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field (or equivalent experience)
• 5+ years of experience in eCommerce product management in retail or DTC environment
• Proven track record of launching and scaling an eCommerce business
• Experience leading UX/UI, customer journey mapping, conversion rate optimization (CRO), and user experience design while working with design and technical teams to build and optimize websites
• Hands‑on experience with CMS (i.e., Woo Commerce, Shopify, Salesforce, etc.), Google Analytics, Hotjar, SEO
• Experience working in Agile environments, managing product roadmaps, backlogs, and sprint planning
• Data‑driven mindset and skills with experience in KPIs, analytics, A/B testing, user research and performance optimization
• Entrepreneurial self‑starter mindset with strong ownership, problem‑solving sense of urgency and comfortable managing and influencing people who are not direct reports across all levels
• Ability to operate in ambiguity and build from zero
• Strong cross‑functional leadership and communication skills
• Detail oriented, highly organized and able to prioritize multiple projects in fast paced work environment with changing priorities and strict deadlines
• Work…