University Co-Op Student - Sales and Technical Support Representative Summer

University Co-Op Student - Sales and Technical Support Representative - 12 months - Summer 2026

Location:

C09 - Richview TS - 65 Kelfield Street, Rexdale, ON M9W 5A3

Hiring salary range: $2,064.34 - $3,189.88 / bi-weekly

Acronym Solutions is a full-service information and communications technology company that provides scalable and secure solutions. With more than 20 years of experience managing communications systems that enable Ontario’s electrical grid, Acronym is uniquely positioned to understand the mission-critical needs of any business. We deliver innovative and reliable services that respond to the changing demands of businesses and support rapid growth and digital transformation.

It’s an exciting time to join the team at Acronym Solutions!

The successful applicant will help plan, develop, and support sales‑related applications and IT solutions along with related processes and sales support at Acronym Solutions Inc.

• Maintain complex enterprise application systems – Salesforce, Service Now and Microsoft Dynamics, and their integration; relate the functionality directly to the sales team.
• Provide front‑line technical support to the sales department.
• Produce technical documentation.
• Assist sales with entering, revising and remediating orders.
• Participate in large‑scale enterprise IT projects as a sales representative.
• Interface with other units as required.
• Provide other sales support as required.

The successful applicant will have the opportunity to work directly with sales functional management to demonstrate the practical delivery of sales‑related software and how it is implemented (reporting to sales and not IT). They will learn how to prioritize tasks in a fast‑paced environment, work as part of a functional and project team using both written and verbal communication skills, and gain practical experience with software tools used in the telecom industry such as Salesforce, MS Dynamics, Visio, Excel, Word, and various database platforms.

They will see how a commercial service provider operates from a sales functional perspective, gain hands‑on experience operating the tools that support a customer‑focused, revenue‑generating company, develop skills in technical documentation, and participate in enterprise software implementation and integration projects.

• 3rd or 4th year Computer Science, IT, or related business program.
• Understanding of Salesforce and MS Dynamics and how to use them.
• Knowledge of Salesforce Service Cloud (nice to have).
• Familiarity with networking concepts.
• Experience working in a team on multidisciplinary projects.
• Experience diagnosing and troubleshooting problems with IT systems.
• Experience producing technical and performance reports using software such as Salesforce, MS Dynamics, and the Office suite.
• Effective listening, verbal and written communication skills.
• Strong customer commitment.
• Demonstration of time‑management skills.
• Team and individual problem solving and strong analytical skills.
• Ability to work independently and in a small team environment.
• Ability to create new processes – design, document and deliver processes and training.

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Students are allowed to apply to a maximum of 3 co‑op positions per term.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.

We welcome applications from all qualified candidates. If you need accommodation due to a disability, please email  (Resumes sent to this email will not be considered.)

Acronym understands that success and strength of our business rests with our people. We are committed to a culture based on safety, innovation, and inclusiveness, and we encourage diversity in our workforce.

For more information about accommodations and assistance during the application process, please visit our help page.