Payroll & Benefits Coordinator

Overview

Ready to take the next step in your payroll & benefits career with a fast growing tech company where you can grow and make an impact?

Jobber might be the place for you! We’re looking for a Payroll & Benefits Coordinator to join our Payroll team and support the day to day administration of payroll and employee benefits.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.

That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

The Payroll Team plays a critical role in supporting Jobber s employees by ensuring payroll is processed accurately and on time while delivering a seamless payroll & benefits experience. We work closely with the People Team, Finance Team, and external partners to administer payroll, manage employee benefits programs, and maintain accurate employee data across our systems.

Reporting to the Manager, Payroll, the Payroll & Benefits Coordinator is responsible for supporting payroll & benefits administration in a timely and accurate manner. The Payroll & Benefits Coordinator will work closely with the Finance and People teams.

As the Payroll & Benefits Coordinator
, you will:

• Payroll Operations Support
• Manage the payroll inbox and respond to employee payroll inquiries, escalating issues when required
• Support semi-monthly payroll preparations for Canadian employees
• Process payroll changes including new hires, promotions, compensation updates, commissions, and bonuses
• Prepare and import payroll files including benefits, commissions, and other adjustments
• Assist with the initial preparation of Canadian payroll and support payroll processing activities
• Educate internal stakeholders on processes and communicate with external organizations that manage our benefits
• Support year-end payroll activities (T4s & T2200s)

• Benefits Administration
• Administer employee health and benefits programs, including enrolments, updates, and employee support
• Coordinate benefits onboarding and administration
• Manage employee change forms related to benefits and escalate issues as needed
• Act as a point of contact for employee questions related to benefits programs

• Payroll Data Management
• Maintain accurate employee profiles and payroll data in our HRIS (HiBob)
• Process new hire setup and employee changes in HRIS and payroll systems
• Ensure proper filing and documentation of employment records, including agreements and termination paperwork
• Maintain confidentiality and ensure compliance with payroll and employment requirements

• Experience working in payroll and/or benefits administration
• Comfortable working in Microsoft Excel & GSuite
• A high degree of professionalism and confidentiality
• Strong communication and relationship building skills - we move fast, which means you ll need to build a high degree of trust with peers and key stakeholders
• Curiosity and determination - you bring a tenacious mindset and aren t afraid to experiment with new tools (including AI) to identify better and more efficient ways to support payroll & benefits processes
• D…