Posted Wednesday, February 11, 2026 at 5:00 AM | Expires Sunday, April 12, 2026 at 3:59 AM
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better ™ - Reflects our commitment to employees, customers, partners and communities globally.
About the OpportunityProvide quality and efficient Payroll, Benefits, and HR administration to Dayforce customers.
What you’ll get to do- Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
- Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
- Work with cross-functional internal partners to resolve client payroll matters and employee inquiries
- Provide Payroll support services to clients according to Dayforce contract, legislative requirements and business needs
- Performs frequent audits to ensure accuracy of payroll tax setup and compliance with tax agency requirements.
- Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
- Create necessary reporting and data extracts
- Provide HR/Payroll support services to clients according to Dayforce contract, government compliance and business needs
- Create, update and review standard operating procedures and performs quarterly document reviews
- Manage client and consumer related tasks within the OneCRM case management system ensuring all documentation is complete, accurate, and timely
- Perform quarter and year-end payroll tax audits Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements
- Establish and maintain a deep understanding of customer’s requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.
- Create, update and review standard operating procedures and performs quarterly document reviews
- Have an “I own it” attitude about deliverables and projects from start to finish
- Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely
- Proactively manage quarter, and year-end payroll auditing and processing
- Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements
- 3 years of payroll processing experience in a high-volume payroll operation with end-to-end payroll experience
- Significant experience in the area of payroll and a strong working knowledge of benefits, workforce management and tax
- An ability to interface with clients and to use critical thinking skills to resolve complex problems
- Experience in the payroll outsourcing or consulting industry
- Requires a clear understanding of payroll, benefits and taxation and an understanding of applicable legislative requirements
- An ability to resolve client’s issues and provide superior customer service to internal and external partners
- Must have excellent verbal and written communication skills with the ability to communicate clearly, technically and effectively with customers and internal partners
- Good analytical, organizational, and problem-solving skills
- Proficiency in Microsoft Word, intermediate Excel, and Power Point
- Dayforce product knowledge
- Experience working in a case management system
- Associates Degree
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent…
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