Director, Human Resources

Job Details

Description

The Director, People and Culture will lead and develop a team of Talent Acquisition, Business Partner and Learning and Development professionals. This position will be accountable for creating the conditions for Care Rx to attract and retain customer focused employees, ensure all policies, programs and systems are in compliance with all regulatory requirements, foster a supportive and engaged work environment, collaborate with senior leaders on developing a performance driven culture, lead strategic projects related to the People and Culture area, and develop learning programs that drive a positive employee and customer experience.

Why you should join Care Rx
Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.
Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.
Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.
Defined

Work Schedule:

Offers a healthy work-life balance with predictable hours.
Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy.
Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.
Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.
Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.
Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together. 

Key Accountabilities

• Talent Acquisition:
o Coach and develop a team of experienced Talent Acquisition professionals in their collaboration with leaders to understand and recruit for current and future staffing needs.
o Develop and implement innovative talent acquisition strategies tailored to Care Rx in order to attract a diverse pool of qualified candidates.
o Continuously improve the processes throughout the Talent Acquisition cycle, including employer branding, sourcing, interviewing, and hiring.
o Report out actionable insights related to Talent Acquisition and utilize the data to make improvements in the process.
• Learning and Development:
o Coach and develop a team of learning and development professionals to effectively support employee, leadership and customer training and development
o Lead strategy to migrate Learning Management System to new platform and ensure all stakeholder requirements are considered.
o Ensure customer and clinical training needs are met through the creation of programs to support team members in our customers’ care homes.
o Lead design of leadership development curriculum (leader of leaders and leader of others) and ensure effective implementation of the program.
• Business Partnering:
o Coach and develop a team of HR Business Partners to effectively support Care Rx leaders and employees.
o Provide balanced guidance to leaders and the HRBP team on employee relations, performance management, organizational design and succession planning to create an environment of engagement.
• Strategic Talent Management:
o Partner with senior leaders to develop and implement programs that support the Care Rx strategic plan.
o Analyze workforce data and metrics to inform strategic decisions and proactively identify talent trends.
o Lead the annual Employee Engagement Survey process including communication and action planning.
o Lead the Employee OnBoarding process – design and develop a revised program based on business imperatives
o Lead all Employee Recognition programs and assess future programs for fit with culture.
o Lead wellness program development and communication to the organization.
• Compliance:
o Lead all health and safety initiatives and through the HRBPs, ensure all locations are in compliance with provincial requirements.
• Best Practices:
o Keeps up to date on trends, best practices, and new technologies across the People and…