Senior ServiceNow HR Developer is designing, developing, and implementing HR Service Delivery; HRSD
Job in
Toronto, Ontario, M5A, Canada
Listing for:
S.i. Systems
Contract
position
Listed on 2026-01-23
Job specializations:
-
HR/Recruitment
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Position: Senior ServiceNow HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD)
Job Overview
The Senior Service Now HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) solutions on the Service Now platform, with a strong focus on Employee Center (EC) and integrations with systems like SAP Success Factors Employee Central. This role ensures seamless employee experiences by configuring HR workflows, portals, and lifecycle events while adhering to best practices and security standards.Solution Design & DevelopmentConfigure and customize HRSD modules: HR Case Management, Lifecycle Events, Employee Center/Employee Center Pro, and HR Knowledge Management
.Develop self-service portals and widgets using HTML, CSS, Angular
JS, Bootstrap, and Service Portal framework.Implement automated workflows using Flow Designer, Workflow, and scripting (JavaScript, Glide API
).IntegrationIntegrate Service Now HRSD with Success Factors EC, Workday, or other HR systems using REST/SOAP APIs, Integration Hub, and MID Server.Ensure accurate data exchange for job changes, onboarding/offboarding, and employee lifecycle events.Security & ComplianceConfigure role-based access controls and maintain data confidentiality for sensitive HR data.Testing & DocumentationConduct unit testing, UAT support, and maintain detailed technical documentation for configurations and integrations.CollaborationWork closely with HR stakeholders, IT teams, and platform architects to gather requirements and deliver scalable solutions.Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).Continuous ImprovementStay updated with Service Now releases and implement new features like Virtual Agent, AI Search, and Performance Analytics.Qualifications
5+ years of Service Now development experience, with at least 3 years in HRSD and Employee Center.Strong knowledge of Service Now platform architecture, HRSD data model, and portal development.Proficiency in JavaScript, HTML, CSS, Angular
JS, and Glide scripting.App EngineHands-on experience integrating Service Now with Success Factors EC or similar HR systems
.Service Now Certified System Administrator (CSA).Service Now HRSD Implementation Specialist (preferred).Excellent communication and stakeholder management.Strong problem-solving and analytical skills.Bachelor’s degree in Computer Science, Information Technology, or related field.
Position Requirements
10+ Years
work experience
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