Manager, People & Culture; Onsite

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We are not screening applications via Work at a Startup. To be considered, you must apply directly via our official portal:

👉  to apply to Med Me Health

As Manager, People & Culture
, you’ll be responsible for building and scaling the people foundations that support Med Me’s next stage of growth.

Med Me is scaling quickly — hiring across geographies, operating as a mix of remote and hybrid teams, and expanding into new markets. This role exists to make sure our people systems, culture, and day‑to‑day employee experience scale with the company without becoming heavy, expensive, or overly corporate.

You’ll own HR, people operations, and culture end to end. From onboarding and performance management, training and internal communications, to manager support, policies, and employee experience, you’ll bring structure where it’s needed and keep things lightweight where it’s not. You’ll help turn early‑stage practices into repeatable systems that work across teams, time zones, and growth phases.

You’ll work closely with the executive team and founders, helping translate leadership intent into clear expectations, strong systems, and consistent ways of working across the company. While you’ll help shape things strategically, this is a hands‑on, operational role where you’ll set the structure, standards, and healthy accountability that allow people to do their best work.

This role is ideal for someone who has supported a startup through rapid growth and understands how to mature people operations thoughtfully, balancing speed, clarity, compliance, and culture while staying capital‑efficient.

At Med Me, we are passionate about empowering pharmacists to provide services beyond just prescribing. Our mission is to build an all‑in‑one cloud‑based platform that enables pharmacists to schedule, document, and manage clinical services h over 4,500 pharmacies using our software, we’ve facilitated more than 25 million patient services, transforming pharmacies into community health hubs across North America.

You’ll take ownership of the People & Culture function and help evolve it as the company scales. The role balances working directly with the executive team and founders on strategy while owning hands‑on people operations end to end, supported by an Operations Associate.

• Build and maintain HR frameworks and systems that keep policies clear, practical, consistently applied, and compliant as the company scales
• Ensure compliance with employment standards and best practices across all regions where we employ people
• Manage HR systems, employee records, and people‑related processes
• Partner with Finance and leadership on compensation, benefits, and workforce planning

• Support hiring managers with role scoping, interview structure, and candidate experience
• Standardize hiring and onboarding as the company scales, balancing consistency with flexibility
• Improve efficiency and scalability through thoughtful process design, automation, and tooling without unnecessary cost or complexity

• Support onboarding and ongoing training to help new hires ramp effectively and managers lead consistently
• Lead structured performance review cycles and support managers through feedback and evaluation
  
  Help managers navigate performance issues, growth plans, and team challenges
• Bring clarity to role expectations, levelling, and internal progression
• Support manager development through training, coaching, and clear expectations for leading teams at Med Me

• Help create a cohesive culture across a distributed, international team
• Own people‑related internal communications so expectations, changes, and updates are clear and consistent
• Act as a trusted point of contact for employees on people‑related questions or concerns
• Run engagement surveys or feedback loops and translate insights into action

• You have 3–6 years of experience working in People Ops, HR, or a similar role
• You have built core People & Culture foundations before, including onboarding, performance, manager enablement programs, compensation planning, and compliant HR…