HR Generalist

HR Generalist - Contract

MCAP at a Glance

Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning and development (formal & informal training), and exciting opportunities in a dynamic, entrepreneurial environment.

The Role

The Human Resources Advisor is responsible for working closely with members of the HR Team and the HR Leadership team to deliver HR solutions in order to build and sustain a high performance culture and engaged workforce. This position builds strong relationships with client groups and drives business results by championing people programs and executing on a variety of HR initiatives and programs to support business objectives and results.

This role will work in collaboration with the HR management team to successfully implement the HR strategy and deliver customer service within the organization.

The overall scope of this role includes:
Business partnership, workforce & talent planning, change management, employee relations, performance management, and HR governance.

Business Partnership

• Develop effective, collaborative relationships and networking with all internal and external servings.
• Coach business leaders and managers on HR and people management practices.
• Promote and educate business leaders on Talent Management tools and solutions (i.e. learning, performance management, IDP’s, succession)
• Assist managers in all areas of Human Resources as required (e.g. talent acquisition, employee relations, disability management, employee exits etc.)
• Promote and maintain the utmost integrity and highest caliber of customer service to all employees, managers and clients to ensure needs are being met.
• Respond to general questions on policies, procedures and programs to ensure correct interpretation and understanding.
• In collaboration with the HRBP leader, assist managers to lead and facilitate change. Evaluate and support the impact of any proposed changes on employees, and manage change to minimize disruption to the business.
• Deliver manager specific orientation i.e. compensation plans, performance management and processes.

Talent Acquisition

• Collaborate with Talent Acquisition to ensure high Hiring Manager and Candidate satisfaction.
• When required, assist the Hiring Manager in onsite interviews to effectively identify skills, experience and potential, and make recommendations.

Employee Relations

• Advise and investigate (when applicable) appropriate resolutions to Nanging. But actual:
  Advocate and investigate (when applicable) appropriate resolutions to employee relations issues to ensure appropriate MCAP policies and processes are being followed (e.g. Performance management, performance improvement plans Wiki, conflict resolution, terminations).
• Coach and train managers on policies and processes to ensure that appropriate steps are taken in accordance with legislative requirements.
• In collaboration with the HRBP leader, conduct workplace investigations (including Workplace Violence. Harassment & Discrimination, and Health & Safety) and report findings to HR Management team.
  
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• Coach and advise business units on staff engagement RCC. but actual:
  Coach and advise business units on staff engagement and team effectiveness.
• Assist with post termination legal claims.
• Conduct exit interviews with all departing employees.
• Escalation point of contact for HR Associates/Specialists for complex employee relations, performance management and termination matters.
• Support junior HR staff with complex disability management claims.

  Performance Management

  • Work as مناسب? part of the team, ensuring that managers and employees receive support with all aspects of performance management.
  • Support the annual Performance Management and Individual Development process within the guidelines of the program.
  • Coach and advise managers and employees on individual development plans.
  • Mentor and counsel…