Workday Configuration Consultant

Overview

Location Address:
Waterloo, Toronto or Montreal

Working Arrangement:
Hybrid role (3 days in office - Tuesday, Wednesday, Thursday)

Contract Duration: 05/05/2025 to 05/04/2026. 1 year – start as soon as possible

Possibility of extension/ conversion to FTE? Yes

Number of Positions: #1

Schedule

Hours:

9am-5pm (can start at 8am or 10am as well). Monday-Friday; standard 37.5 hrs/week. Flexible start insofar as core hours are worked.

Reason:
Temporary Increased Workforce Need

Business group:
Global HR Employee Experience Team. The Global HR Employee Experience Design team focuses on creating experiences employees love, understanding colleagues’ needs, and providing solutions that simplify the complex to make lives easier. By enabling personalized, curated experiences in the moments that matter, we help make every day better.

As a Workday Configuration Consultant, within the Global HR Employee Experience Team, you are always looking for ways to innovate and improve the Employee Experience, promoting and advocating for our technology. You are a domain expert plugged into Workday and other HR technology through peer networks, vendor resources like Workday Community, and other available resources. You enjoy constantly learning and applying new advances in technology for the organization that exemplify and uphold our vision and strategy.

Because you are highly technical, strategic, and end-user focused, you’re able to identify problems or risks and develop forward-thinking solutions that you can authoritatively explain back to the clients using visuals and language they can understand. You know when to challenge, when to ask for help, or when to go above and beyond for success.

You’ll think and act globally while addressing local nuances when creating the right technology solutions. You will collaborate and build partnerships across HR as well as with Group Functions Technology (GFT), Compliance, Finance and other areas of the business.

Reporting to the Director, Experience Solutions you will:

• Serve as a solution domain expert, supporting the discovery, design, configuration, documentation, testing and post-implementation of HR system enhancements
• Act as technical support to create and maintain custom reports and dashboards in our various HR tools (Workday, JIRA, etc.) to support our clients and the Advanced Analytic team
• Be responsible for configuration, testing and implementation of system upgrades, ensuring compliance with our processes and procedures
• Create and maintain detailed configuration and standard Operating Procedures (SOPs)
• Balance multiple concurrent projects that require inputs from multi-functional partners while leading expectations and impact on end users
• Partner with key customers to deliver on cyclical activities (Performance Cycles, Annual Compensation Cycles, Goal Setting, etc.), leading improvements and problem solving related to the processes
• In a supporting role, assist with impact assessments, regression testing and communication plans
• Stay ahead of the latest advancements and opportunities within Workday

• 5+ years of hands-on Workday configuration experience
• Functional experience across the HR field supporting HR programs and cyclical events across HR teams such as Talent Management, Talent Acquisition, Compensation, Time and Absence
• Experience with a large global organization and the ability to implement solutions under tight timelines and prioritize work effectively
• Demonstrated experience handling highly sensitive and confidential information with discretion and professionalism within data privacy standards

• Experience with ADP Global View (PECI, PICOF, EXPR) an asset
• Experience with JIRA Case Management or similar application an asset
• Experience working in an agile environment is an asset
• Advanced experience in recruiting, time off and time tracking configuration in Workday is preferred

• Excellent customer service, communication and relationship-building skills, including assessing needs, building rapport, and managing expectations through open and frequent communication
• Deep technical acumen, logic, judgment, and decision making
• Proven demonstration of initiative and desire to build skills in new areas
• Solid understanding of data - how to obtain, how to interpret, how to use for analysis and to help drive decisions
• Solid consulting experience, e.g., presenting, explaining complex functionality, developing the ability to influence
• Ability to think critically to address root cause and recommend future-proof solutions
• Mentor and share knowledge with other team members for Workday configuration
• Uphold data privacy and compliance policies

• Bachelor’s degree: N/A
• Certifications:
  
  Workday Pro Certification(s) an asset

Note:

Candidate is expected to spend time with stakeholders; strong and clear communication is essential. Open to in-person interviews.