Assistant Banquet Manager

• Ensure smooth running of the banquet floor, leading Servers, bartenders, porters in their duties.
• Attend daily management briefings.
• Execute meetings and events through thorough review of BEO details.
• Review room set-ups for accuracy.
• Plan and co-ordinate event details with kitchen, stewarding and catering.
• Conduct pre & post function briefings and foster effective communication with staff.
• Ensure standards are adhered to through regular quality checks of colleague work.
• Direct staff in maintaining clean, tidy and organized back of house service areas.
• Build & maintain communication channels with organizers before, during and after all services to ensure all needs are exceeded (minimum 40min check in with clients).
• Coordinate on site changes with kitchen and stewarding.
• Communicate with catering and all other departments as needed on the outcome, opportunities & successes of all functions through function log and personal follow up.
• Coach and counsel line staff during shifts.
• Participate in monthly communication meetings.
• Undertake staff performance reviews.
• Follow disciplinary process to maintain colleague accountability.
• Aid them so they may excel in their positions.
• Ensure that billing of convention items is correct and posted in a timely manner.
• Follow established Billing Procedures.
• Liaise inter-departmentally to ensure that guest’s needs are prioritized.
• Maintain strong focus & constructive approach to achieving department goals with regards to:
  Meeting Planner Scores, Colleague engagement, Revenue prioritization and Health & Safety.
• Conduct frequent inspections of Banquet facilities and equipment.

Physical Aspects of Position (included but not limited to):

• Frequent standing and walking throughout shift.
• Occasional lifting and carrying up to 50 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending, stairs and ramps.

• Fluency in English (written and verbal) required
• Post-Secondary Hospitality Degree an asset.
• Strong computer skills in Microsoft Suite required.
• Two years food and beverage management experience required.
• Previous experience in banquets in a luxury hotel is preferred.
• Experience in a unionized workplace preferred.

What’s in it for you?

• The salary range for this position is $65,000 - $80,000. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location.
• Free Meals:
  Healthy meals on us every shift.
• Travel Discounts:
  Sweet deals at Accor hotels worldwide.
• Dry Cleaning:
  Free dry-cleaning for your work gear.
• Skill Up:
  Custom learning programs to boost your talents.
• Impact:
  Join our Health & Wellness, Sustainability, and DEI Committees.
• Level Up:
  Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.