Doorperson, Hospitality ​/ Hotel ​/ Catering

Overview

At Inter Continental Hotels & Resorts our role is to put the glamour into international travel. When you’re part of the Inter Continental Hotels & Resorts brand, you’re more than just a job title. We look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations. Be yourself and at the centre of it all.

Located in the heart of the entertainment and business districts in downtown Toronto, Inter Continental Toronto Centre currently has an opening for a Full Time Doorperson. If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the IHG team! Our colleagues continue to aim higher and show they care about our guests and each other to ensure we achieve our goal of creating great hotels guests love.

Hourly rate: $20.49

Inter Continental Toronto Centre is an inclusive employer dedicated to building a diverse workforce. We are committed to providing accommodations throughout the recruitment and selection process for any qualified applicants under the respective provincial human rights codes. Please advise the Recruiter to ensure your accessibility needs are accommodated. Any information received relating to accommodation will be addressed confidentially.

YOUR DAY TO DAY

• Greet guest at hotel entrance and assist guests with front/lower door and unloading baggage.

DUTIES AND RESPONSIBILITIES

• Welcome all arriving guests; assist guests with front door and unloading luggage from vehicles. Alert management of any suspicious activities or characters.
• Summon taxis, shuttle drivers, or valet parking attendants upon guest request.
• Coordinate baggage handling with bell-persons and/or luggage attendants; may assist with luggage handling as necessary.
• Assist departing guest with all luggage and transportation needs; invite departing guests back to the hotel and thank them for visiting.
• Perform other duties as assigned such as ensuring the hotel entrance is free of litter and debris.

WHAT WE NEED FROM YOU

High School diploma or equivalent, and one year guest service or doorperson experience preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

• Carrying, pushing, or lifting items weighing up to 100 pounds
• Handling objects such as luggage

• Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
• Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc..
• May be required to work nights, weekends, and/or holidays.

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Inter Continental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.