Room Attendant-GCT

Full-time Room Attendant – GCT

Under the general direction of the Hotel Housekeeping Manager, a Room Attendant is responsible for maintaining an exceptionally clean and inviting environment for our hotel guests and responding to specific room supply requests in a timely manner. They must always adhere to and work according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests.

• Maintain the cleanliness of guest rooms as assigned
• Meet the standard of cleaning sixteen (16) guest rooms per shift
• Report any damage or inefficiencies to management prior to releasing a room for occupancy
• Respond in a courteous and welcoming manner to guest questions and requests for supplies
• Operate cleaning equipment in a safe manner following all standard operating procedures
• Maintain cleanliness of boardrooms as assigned
• Ensure inventory of guest room products are updated prior to releasing the room
• Clean other common areas within the hotel when requested by management on an as needed basis and when possible
• Ensures compliance with health and safety protocols and maintains a safe and healthy environment

• Previous cleaning experience required with preference given to hotel environment
• Customer service experience required
• Ability to lift, pull, and push moderate weight (minimum of 11.5 kg or 25 lbs)
• Ability to multi-task and achieve daily quotas
• Must be able to communicate effectively
• Ability to operate basic cleaning equipment
• Must have a safety mindset for self and others
• Bilingual (English/French) is an asset but not required

• Work within a 24/7 operation with ability to work flexible hours when required (days, evenings, nights, weekends and holidays)
• Willing to submit to a criminal record check with results acceptable to our organization, standards and position

Great Canadian Entertainment is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You’ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn’t your typical "corporate" job. We work hard and we have fun!

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms.