Coordinator Emergency Management
Job in
Toronto, Ontario, M5A, Canada
Listing for:
City of Toronto
Full Time
position
Listed on 2026-03-07
Job specializations:
-
Government
Emergency Crisis Mgmt/ Disaster Relief
-
Management
Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
Position: COORDINATOR EMERGENCY MANAGEMENT
Responsibilities
Develops, maintains, implements and reviews policies, guidelines, procedures, standards and plans to effectively:
Support the City's prevention of, mitigation against, preparedness for, response to and recovery from a range of hazards. This includes all-hazards response planning (e.g., City's Emergency Plan) and development of hazard-specific response plans (e.g. City's Nuclear Response Plan). Identify specific hazards and critical infrastructure upon which the City's risk-based prevention, mitigation and preparedness activities, strategies, and initiatives are managed and developed.
Support emergency readiness of major planned events across the city to ensure the safety of participants and attendees. Coordinate and manage response efforts among various agencies and stakeholders during emergencies to ensure a cohesive and efficient response. Coordinate essential continuity of business functions and City operations during and after emergencies (Business Continuity Management). Communicate risks, provide public education, and engage with communities to enhance preparedness and resilience.
Provide support and services to affected individuals and communities during emergencies, including sheltering, food, and medical assistance (Emergency Social Services).Leads and/or supports project steering committees and interdepartmental teams, chairs meetings and promotes discussion of complex topics and acts as the City's representative on inter-agency emergency management initiatives.Develops business cases, requests for proposal, project charters, work plans, briefings, council reports and other standard documents to support assigned projects and conducts jurisdictional research, as required.Coordinates the core operational functions of the Toronto Emergency Operations Centre (TEOC) and alternate TEOC including logistics, planning, administration, and operations. Maintains the TEOC in a state of preparedness and operational readiness for activation on a 24/7 basis.Supports TEM's 24/7 emergency response capacity through shared participation in on-call schedule, as required.Supports and occasionally leads the City's response to emergencies by attending the Emergency Operations Centre, or deployed to an emergency site in the field (e.g., emergency reception centre), or as a liaison officer within another activated command centre.Participates in assigned Incident Management Team roles to support the coordinated response to evolving incidents or emergencies.Develops, conducts, and evaluates exercises and training for staff from City divisions, agencies, and commissions; other municipalities and the provincial and federal governments; private sector groups; non-governmental organizations and volunteer agencies.Develops and conducts after action reviews and corrective action processes to identify best practices and lessons learned and leads performance management processes and identifies innovative and resourceful approaches, concepts and analysis methods to make recommendations for continuous improvements.Recognizes problems, makes recommendations, and when appropriate, takes appropriate corrective/preventive action.Provides advice and updates to management, using innovative, effective methods to present information (e.g., dashboards, presentations, reports).What do you bring to the role?
Post-secondary education in a related field (e.g., Disaster / Emergency Management, Public Administration, Public Health, Environmental Science, Geography / GIS, event management) or the equivalent combination of education and/or relevant experience.Extensive experience in coordinating and/or supporting complex and large-scale emergency management planning, emergency response, special events, business continuity, emergency social services, public safety, risk management or other related fields.Extensive experience acting as a project leader developing and overseeing large, complex projects, such as emergency management initiatives in a major public or private sector organization and initiating, coordinating and managing the implementation of solutions.Proficiency with software applications including MS Office Suite (Microsoft Word, Excel, PowerPoint, Visio, SharePoint, etc.), Microsoft Teams, Adobe Acrobat.Strong oral and written communication skills, including the ability to prepare and deliver presentations and write plans, procedures, reports, and briefing materials.Excellent analytical and critical thinking skills to provide recommendations and advice to senior management.Excellent organizational skills and attention to detail, with the ability to work in a high-volume, high-stress and politically sensitive unit, while delivering projects under tight deadlines with minimal supervision.Exceptional interpersonal and negotiation skills with the ability to establish positive working relationships and communicate effectively with a broad range of stakeholders including senior leadership, other City staff and Councilors,…
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