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Associate Director Regulatory Compliance & Enforcement

Job in Toronto, Ontario, M5A, Canada
Listing for: City of Toronto
Full Time position
Listed on 2026-03-04
Job specializations:
  • Government
    Government Affairs, Emergency Crisis Mgmt/ Disaster Relief
  • Management
    Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
Position: ASSOCIATE DIRECTOR REGULATORY COMPLIANCE & ENFORCEMENT

Responsibilities

:
  • Develops, designs and implements functional policies and programs that make major changes in overall business performance based on long-term needs.
  • Directs, through inter‑divisional and subordinate management staff, all activities of division-wide and/or inter-divisional compliance and enforcement programs, including delegating management responsibility as necessary.
  • Leads and motivates a diverse workforce, ensuring effective teamwork, providing resolution to labour relations issues, ensuring high standards of work quality, and encouraging innovation.
  • Develops, recommends and administers the annual budget for division‑wide and/or inter-divisional regulatory compliance and enforcement strategies and functions, ensuring expenditures remain within approved limits.
  • Oversees division‑wide and/or inter-divisional regulatory compliance and enforcement program planning, the development and implementation of targeted inspection and enforcement strategies, service delivery, quality assurance, information management, and reporting.
  • Leads business line, division‑wide and/or inter-divisional coordination on relevant inspection and enforcement programs.
  • Leads policy development for regulatory compliance and enforcement programs, establishing procedures for coordinated implementation across Municipal Licensing & Standards and partner divisions.
  • Leads continuous improvement and innovation for division‑wide and/or inter-divisional regulatory compliance and enforcement programs, using service request data, complaint trends, and enforcement outcomes to develop effective and efficient strategies.
  • Oversees establishment and ongoing operation of division‑wide and/or inter-divisional regulatory compliance and enforcement tables, ensuring coordinated multi‑divisional deployment and tracking.
  • Directs and manages operational responses to significant division‑wide and/or inter-divisional regulatory compliance and enforcement programs and develops business continuity plans to ensure uninterrupted coordinated response on enforcement services.
  • Monitors emerging trends and performance on related division‑wide and/or inter-divisional regulatory compliance and enforcement programs (e.g., Rat Response Plan) and adjusts planning processes as required.
  • Provides strategic advice to senior management on business line, division‑wide and/or inter-divisional regulatory compliance and enforcement programs.
  • Ensures enforcement activities reduce environmental conditions conducive to adverse outcomes, including waste storage issues, property standards violations, and yard maintenance infractions.
  • Focuses on division‑wide and/or inter-divisional regulatory compliance and enforcement performance metrics and targeted outcomes.
  • Builds effective management teams and supports coordinated work across all programs.
  • Provides guidance regarding issues management when there are implications for the division, other City divisions, intergovernmental liaisons and political sensitivities.
  • Develops, recommends and implements inter‑governmental strategies and maintains relationships with other levels of government that advance division‑wide and/or inter-divisional regulatory compliance and enforcement goals and strengthen municipal coordination.
  • Ensures alignment with MLS, other divisional and/or Citywide data systems to identify opportunities to advance division‑wide and/or inter-divisional regulatory compliance and enforcement programs, and where required trigger targeted enforcement responses.
  • Develops property‑ and/or neighbourhood‑based enforcement and compliance strategies to advance compliance and enforcement outcomes, monitors progress, and reports on the outcomes of targeted efforts.
  • Contributes to public education and outreach efforts to promote resident compliance behaviours that encourages compliance.
  • Negotiates service contracts with internal stakeholders and external partners where required.
  • Establishes employee recruitment, retention and recognition strategies in consultation with People & Equity.
  • Works collaboratively with Corporate Employee Relations when resolving employee issues and ensures compliance with policies, procedures and…
  • Position Requirements
    10+ Years work experience
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