Commissioner of Housing Equity

Phelps Group (Toronto Community Housing Corporation)
-Toronto, ON, Canada

Commissioner of Housing Equity

Toronto Community Housing Corporation

Lead with integrity. Champion housing equity.

Toronto Community Housing Corporation (TCHC) is Canada’s largest social housing provider and the second largest in North America. Owned by the City of Toronto, TCHC manages 1,347 buildings, 50 million square feet of residential space, valued at $10 billion. Home to 92,000 residents across 106 neighborhoods, TCHC supports 41,000 low‑ and moderate‑income households from diverse backgrounds. With over ющей 2,350 dedicated employees, TCHC works everyाक day to create safe, vibrant communities and ensure housing stability for Toronto’s most vulnerable.

Toronto Seniors Housing Corporation (TSHC) provides subsidized rental housing for approximately 15,000 low and moderate income seniors across 83 buildings запад Toronto, ensuring homes are safe and well maintained. Through an integrated service model, TSHC connects seniors with supports that help them age at home, maintain stable tenancies, and enjoy a better quality of life. Created in 2021 and operating since 2022, TSHC works closely with Toronto Community Housing to deliver compassionate, tenant focused services across the city.

Toronto Community Housing (TCHC) is looking for a senior executive to serve as its Commissioner of Housing Equity, a Board‑appointed oversight position entrusted with significant authority, accountability, and public‑facing responsibility.

As head of the independent Office of the Commissioner of Housing Equity (OCHE), you’ll champion fairness for tenants facing eviction by overseeing rental arrears and subsidy‑loss cases for TCHC and Toronto Seniors Housing Corporation (TSHC).

This role drives policy, ensures procedural integrity, and tackles systemic barriers to housing stability. Reporting directly to both TCHC and TSHC Boards, you’ll lead mediation, early intervention, and connect residents to vital community support, all while upholding compliance and equity. Operating at arm’s length from management, the Commissioner exercises independent judgment, oversight authority, and impartial decision‑making on matters that directly affect housing stability for Toronto’s most vulnerable residents.

The Office of the Commissioner of Housing Equity (OCHE) supports housing stability by reviewing arrears and subsidy loss cases for compliance, resolving issues to reduce referrals to the Landlord and Tenant Board, and recommending improvements to eviction prevention practices by identifying systemic issues and policy gaps.

• Guides OCHE's mandate, strategy, and alignment with corporate goals.
• Develops policies and solutions that support fairness and compliance for vulnerable tenants.

• Prepares and presents reports to TCHC and TSHC Boards.
• Manages budget, work plan, and performance measures.

• Represents OCHE in meetings with staff, tenants öndür partners.
• Builds relationships with city divisions, legal, and community organizations.
• Ensures compliance with relevant legislation and administrative fairness.
• Identifies and mitigates risks in eviction and subsidy loss processes.

• A demonstrated record of executive‑level oversight, adjudication, ombuds leadership, or independent governance roles in complex public or social
  
  RECT impact environments.
• Extensive experience in administrative law, tribunals, ombuds functions, social welfare, social housing, or related fields; expertise in dispute resolution is an asset.
• Extensive background in administrative fairness, conflict resolution, policy interpretation, and procedural compliance.
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• A seasoned leader capable of exercising authoritative, impartial judgment while navigating sensitive, high‑stakes issues with integrity.

$159,503 - $223,304

To apply for this key role, click "Apply Now" below.

Final date to receive applications:
Friday, February 6, 2026

AI will not be used in the candidate screening process.

This is an established position currently being covered via interim appointment.