Policy Planning & Project Advisor Court Services

Job Details

• Job  : 57231
• Job Category :
  Policy, Planning & Research
• Work Location :
  Toronto South Court, 92 Front St.
  
  E. Hybrid in accordance with City of Toronto Hybrid Work Policy
• Job Type & Duration : 1 Full-Time Permanent and 1 Full-Time Temporary 12 months
• Shift Information :
  Monday to Friday, 35 hours per week
• Affiliation :
  Non Union
• Number of Positions Open : 2
• Posting Period : 18-July-2025 to 05-August-2025

The City of Toronto’s Court Services Division provides administrative and support services to the public using the Provincial Offences Courts in Toronto and four of the City's adjudicative boards :
Administrative Penalty Tribunal, Toronto Licensing Tribunal, Toronto Local Appeal Body and Multi-Tenant House Licensing Tribunal.

Reporting to the Manager Business Planning Research & Intelligence, the Policy Planning & Project Advisor Court Services will provide strategic advice on policies and programs, management practices, and performance measures in order to advance the division's strategic initiatives. They will directly manage projects, conduct research activities and develop and analyze policy and program options for the consideration of the Manager, Executive Director of Court Services and senior management to improve the efficiency and effectiveness of service delivery related to programs, legislation and regulations for Court Services division's initiatives and projects.

• Develops and implements detailed plans and recommends policies / procedures regarding program specific requirements.
• Directly manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Leads various working groups and project teams responsible for policy development, program planning, and project execution in relation to divisional and corporate initiatives.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Leads policy studies of the division and coordinates and assists policy development in the field of court and tribunal services.
• Consults and provides strategic advice to the Executive Director and Senior Management Team regarding research, reports, and divisional / corporate initiatives.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Develops options for policies, management practices, strategic plans, performance measures, and recommends changes to support management functions and improve efficiency and effectiveness of service delivery.
• Provides technical expertise supporting the planning and execution of projects within the division.
• Controls and maintains project funding, scheduling, and scoping requirements. Provides advice based on data / research to support decision making at inception.
• Facilitates group discussions to determine key performance indicators, and documents and validates them through the approval process.
• Assists in resolving policy and administrative issues by liaising directly with senior staff across the organization for the Administrative Penalty System and other divisional projects.
• Gathers relevant information and performs analysis on a wide range of data and issues, often of a high profile and sensitive nature, and in consultation with senior management team members of Court Services.
• Analyzes the potential impact of proposed legislation and regulations and recommends changes to policies or procedures to comply with any changes in legal mandates.
• Facilitates, builds and maintains optimum working relationships with various internal stakeholders including other City divisions, other government agencies, and external stakeholders to formulate policies and strategies.
• Interacts with staff at all levels throughout the division and other City divisions including Revenue Services, Accounting Services, City Planning, Legal Services, Transportation Services, Municipal Licensing and Standards, and DCM offices, on the…