Operations Officer

Job Title: CAN – Operations Officer I

Work Model: Hybrid (4 days onsite)

The Operations Officer I provides operational and regulatory reporting support within a financial services operations team. This role focuses on Electronic Funds Transfer Reporting (EFTR) and Anti-Money Laundering (AML) related activities, ensuring reporting accuracy and compliance with regulatory requirements.

Working within a large operations environment, the Operations Officer will support day-to-day processing activities, reporting functions, and operational workflows while maintaining service quality and adherence to internal procedures and regulatory standards.

• Provide operational support for EFTR (Electronic Fund Transfer Reporting) regulatory reporting activities
• Ensure reports are filed accurately and in accordance with regulatory requirements
• Develop and execute reporting functions related to AML and payments processing
• Support the consolidation and aggregation of regulatory reporting data
• Identify opportunities for operational efficiencies, workflow improvements, and process enhancements
• Escalate operational issues or processing discrepancies to appropriate internal partners

• Perform data entry, enrichment, and payments transaction processing activities
• Prioritize and manage workload to meet operational productivity and service requirements
• Execute tasks accurately and in accordance with established procedures and service level agreements (SLAs)
• Maintain confidentiality while handling sensitive operational and client-related data
• Identify risks and escape non-standard or high-risk transactions or activities as required

• Secondary Education / High School Diploma required
• 1–2 years of relevant experience in AML operations, data entry/enrichment, regulatory reporting, client onboarding/KYC, or payments transaction processing

This role offers the opportunity to gain experience within a large financial services organization while building expertise in AML operations and regulatory reporting. Contractors benefit from strong training, exposure to enterprise systems, and the opportunity to build a professional network within a large organization.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.  () for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.