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Requisition
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Purpose
The Manager, IWM Wealth Insurance, plays a key role in advancing the success of International Wealth Management (IWM) by supporting the implementation and ongoing management of Wealth Insurance solutions tailored to High-Net-Worth (HNW) clients. This position ensures high-quality, consistent execution across Latin America and the Caribbean, aligning with IWM’s broader strategic objectives.
The Manager contributes to the development and improvements of operational frameworks, distribution models, and governance processes that enable the delivery of innovative insurance solutions. They provide guidance and support to front-line teams, coordinate with external partners, and monitor performance to ensure compliance and client-centric outcomes.
The Manager, IWM Wealth Insurance, is accountable for achieving individual goals and initiatives that support the IWM team’s business objectives. All activities are conducted in strict adherence to regulatory requirements, internal policies, and procedures across the IWM footprint.
Responsibilities- Support the design and ongoing management of the IWM Wealth Insurance initiatives across the IWM footprint, ensuring alignment with advisory and planning processes.
- Coordinate with internal stakeholders to integrate insurance solutions into client journeys and enable seamless adoption.
- Contribute to the development of training and enablement materials for front-line teams to promote effective delivery.
- Develop a strong understanding of operations and regulatory framework of relevant jurisdictions.
- Conduct research and analysis on Insurance industry trends, regulatory changes, and competitive insights to inform strategy development and business recommendations.
- Support onboarding and management of external insurance partners, ensuring compliance with internal policies and third-party risk requirements.
- Maintain accurate documentation of contracts, renewals, and governance processes in collaboration with legal and compliance teams.
- Facilitate communication, training and support between internal teams and external partners to ensure smooth execution of initiatives.
- Liaise with brokers to provide timely updates to internal teams and ensure accurate reporting throughout the referral process.
- Oversee third party vendor reporting of referrals, commissions and service level agreements, and ensure it meets the agreed upon compliance and regulatory requirements.
- Monitor referrals, track progress, and support the timely closure of referrals.
- Ensure closed referrals and commissions are accurately reported and attributed to referring team members monthly.
- Act as the primary contact for the onshore and offshore teams, regarding any complaints and concerns and provide timely and effective resolutions.
- Track and analyze key performance indicators (KPIs) related to Wealth Insurance activities, including adoption, revenue and client satisfaction.
- Prepare regular reports and dashboards for senior management, highlighting trends, risks, and opportunities for improvement.
- Collaborate in the development and enhancement of monitoring tools and reporting frameworks.
- Fostering a collaborative and inclusive team environment encourages knowledge sharing, innovation, and continuous improvement.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles.
- Operating within the Bank's risk appetite and familiar with the Bank’s risk culture in all daily activities.
- Acting in accordance with Scotiabank's values, code of conduct and Global Sales Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls in order to meet obligations regarding operational risk, risk of regulatory…
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